dLocal Status Page
Investigating - We have identified some processing issues with IZIPAY in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Oct 02, 2023 - 23:06 GMT-03:00

About This Site

We believe that continuous improvement can build a competitive edge. Subscribe to our dLocal status page to receive our ongoing maintance schedule while we are building the best payment infrastructure in emerging markets.

LATAM Payments processing partners
Major Outage
Payment processors in Argentina
Operational
Payment processors in Brazil
Operational
Payment processors in Mexico
Operational
Payment processors in Colombia
Operational
Payment processors in Chile
Operational
Payment processors in Uruguay Operational
Payment processors in Paraguay Operational
Payment processors in Perú Major Outage
Payment processors in Ecuador
Operational
Payment processors in Bolivia
Operational
CA Payments processing partners Operational
90 days ago
99.69 % uptime
Today
Payment processors in Guatemala Operational
90 days ago
100.0 % uptime
Today
Payment processors in Costa Rica Operational
90 days ago
99.79 % uptime
Today
Payment processors in Panama Operational
90 days ago
98.23 % uptime
Today
Payment processors in Dominican Republic Operational
90 days ago
99.82 % uptime
Today
Payment processors in Nicaragua Operational
90 days ago
100.0 % uptime
Today
Payment processors in Honduras Operational
90 days ago
100.0 % uptime
Today
Payment processors in El Salvador Operational
90 days ago
100.0 % uptime
Today
APAC & EMEA Payment processing partners
Operational
90 days ago
99.92 % uptime
Today
Payment processors in Morocco Operational
Payment processors in India Operational
Payment processors in Egypt Operational
Payment processors in China Operational
Payment processors in Turkey Operational
Payment processors in Nigeria Operational
Payment processors in Kenya Operational
90 days ago
99.62 % uptime
Today
Payment processors in South Africa Operational
90 days ago
100.0 % uptime
Today
Payment processors in Indonesia Operational
90 days ago
100.0 % uptime
Today
Payment processors in Vietnam Operational
90 days ago
100.0 % uptime
Today
Payment processors in Pakistan Operational
Payment processors in Malaysia Operational
Payment Processor in Senegal
Operational
90 days ago
100.0 % uptime
Today
Payment processors in Philippines Operational
Payment processors in Thailand Operational
dLocal Operational
90 days ago
100.0 % uptime
Today
dLocal API
Operational
dLocal Merchant Dashboard
Operational
dLocal website
Operational
Redirect Payments Operational
90 days ago
100.0 % uptime
Today
Twilio SMS, Latin America Operational
Twilio SMS Operational
Twilio PHONE NUMBERS Operational
dLocal Sandbox Operational
90 days ago
100.0 % uptime
Today
Sandbox - dLocal Merchant Dashboard Operational
90 days ago
100.0 % uptime
Today
Sandbox - dLocal API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
ARCUS maintenance Oct 3, 2023 02:00-02:30 GMT-03:00
ARCUS MX
Starts 3/10/2023 - 02:00 am (UY Time -3 gmt)
Ends 3/10/2023 - 02:30 am (UY Time -3 gmt)
Duration: 30 MIN
During this time intermittence may occur affecting communication

Posted on Sep 20, 2023 - 16:49 GMT-03:00
EVO MGPS MX Scheduled maintenances Oct 4, 2023 14:00-22:00 GMT-03:00
EVO MPGS MX
Starts 04/10/2023 - 14:00 pm (UY Time -3 gmt)
Ends 04/10/2023 -10:00 pm (UY Time -3 gmt)
Duration: 8 hrs
Impact :During the scheduled window, customers may experience a service disruption in the application for approximately 30 seconds. Additionally, the Draft Capture File (DCF) delivery to customers may be delayed by up to 20 minutes

Posted on Sep 25, 2023 - 11:43 GMT-03:00
EVO MPGS MX Scheduled maintenances Oct 5, 2023 03:30-04:30 GMT-03:00
EVO MPGS MX
Starts 05/10/2023 - 03:30 am (UY Time -3 gmt)
Ends 05/10/2023 -04:30 am (UY Time -3 gmt)
Duration: 1 hrs
Impact : During the maintenance window, the application may experience an intermittent service disruption for no longer than 15 seconds.

Posted on Sep 29, 2023 - 20:00 GMT-03:00
KUSHKI ECUADOR services maintenance scheduled Oct 5, 2023 05:00-07:00 GMT-03:00
Maintenance has been scheduled on the Credimatic technological platform.This could cause intermittence in their service.
Posted on Sep 27, 2023 - 17:02 GMT-03:00
ARCUS maintenance Oct 5, 2023 07:00-09:00 GMT-03:00
ARCUS MX
Starts 5/10/2023 - 07:00 am (UY Time -3 gmt)
Ends 5/10/2023 - 09:00 am (UY Time -3 gmt)
Duration: 120 MIN
During this time intermittence may occur affecting communication

Posted on Sep 22, 2023 - 12:39 GMT-03:00
Banorte MX Scheduled maintenances Oct 8, 2023 02:00-11:00 GMT-03:00
BANORTE MX
Starts 08/10/2023 - 02:00 am (UY Time -3 gmt)
Ends 08/10/2023 - 11:00 am (UY Time -3 gmt)
Duration: 9 hour
During this time service will be subject to intermittences

Posted on Sep 11, 2023 - 17:54 GMT-03:00
We will be undergoing scheduled maintenance during this time.
Posted on Sep 25, 2023 - 21:14 GMT-03:00
Credibanco - Colombia Oct 9, 2023 02:30-03:30 GMT-03:00
We may experience intermittences during the maintenance
Posted on Sep 29, 2023 - 19:56 GMT-03:00
Credibanco Colombia Oct 24, 2023 02:00-04:00 GMT-03:00
We will be undergoing scheduled maintenance during this time.
Posted on Jul 21, 2023 - 20:18 GMT-03:00
Wordlpay BR Scheduled maintenances Oct 26, 2023 13:00-19:00 GMT-03:00
We will be undergoing scheduled maintenance during this time.
Posted on Sep 27, 2023 - 15:01 GMT-03:00
Credibanco Colombia Nov 28, 2023 02:00-04:00 GMT-03:00
We will be undergoing scheduled maintenance during this time.
Posted on Jul 21, 2023 - 20:19 GMT-03:00
Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023
Completed - The scheduled maintenance has been completed.
Oct 2, 19:15 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 19:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 2, 11:28 GMT-03:00
Resolved - This incident has been resolved.
Oct 2, 14:37 GMT-03:00
Investigating - We are currently investigating this issue.
Oct 2, 13:21 GMT-03:00
Resolved - This incident has been resolved.
Oct 2, 08:07 GMT-03:00
Investigating - We have identified some processing issues with OKRA in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Oct 2, 02:02 GMT-03:00
Completed - The scheduled maintenance has been completed.
Oct 2, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 05:00 GMT-03:00
Scheduled - Intermittence may be presented - we could experience intermittence for an interval of 15 to 30 mins, during the mentioned period.
Sep 4, 23:00 GMT-03:00
Completed - The scheduled maintenance has been completed.
Oct 2, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 02:02 GMT-03:00
Scheduled - Maintenance has been scheduled on the Credimatic technological platform.This could cause intermittence in their service.
Sep 27, 16:58 GMT-03:00
Oct 1, 2023
Resolved - This incident has been resolved.
Oct 1, 22:49 GMT-03:00
Identified - The issue has been identified and a fix is being implemented.
Oct 1, 20:19 GMT-03:00
Resolved - The issue has been identified and a fix is being implemented.
Oct 1, 20:07 GMT-03:00
Sep 30, 2023
Resolved - This incident has been resolved.
Sep 30, 18:57 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 18:42 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 30, 18:29 GMT-03:00
Resolved - This incident has been resolved, CARDNET Payments in DOMINCIAN REPUBLIC are operating correctly .
Sep 30, 06:40 GMT-03:00
Investigating - We have identified some processing issues with CARDNET in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 30, 04:26 GMT-03:00
Resolved - This incident has been resolved.
Sep 30, 04:18 GMT-03:00
Investigating - We have identified some processing issues with KLAP in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 30, 01:14 GMT-03:00
Sep 29, 2023
Completed - The scheduled maintenance has been completed.
Sep 29, 23:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 11:32 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 29, 10:39 GMT-03:00
Resolved - This incident has been resolved.
Sep 29, 18:45 GMT-03:00
Investigating - We are currently investigating this issue.
Sep 29, 15:13 GMT-03:00
Resolved - This incident has been resolved.
Sep 29, 01:08 GMT-03:00
Investigating - We have identified some processing issues with PICPAY WALLET in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 28, 21:23 GMT-03:00
Sep 28, 2023
Resolved - This incident has been resolved.
Sep 28, 20:54 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 18:16 GMT-03:00
Investigating - We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 28, 17:48 GMT-03:00
Resolved - This incident has been resolved.
Sep 28, 16:01 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 15:49 GMT-03:00
Update - We are continuing to investigate this issue.
Sep 28, 14:58 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 28, 14:39 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 28, 09:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 07:00 GMT-03:00
Scheduled - ARCUS MX
Starts 28/09/2023 - 07:00 am to 9:00am (UY Time -3 gmt)
Duration:2 hour
During this time service will not be available

Sep 13, 20:43 GMT-03:00
Resolved - This incident has been resolved.
Sep 28, 05:45 GMT-03:00
Investigating - We have identified some processing issues with IZIPAY in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 28, 05:21 GMT-03:00
Resolved - This incident has been resolved.
Sep 28, 03:56 GMT-03:00
Investigating - We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 28, 00:34 GMT-03:00
Sep 27, 2023
Completed - The scheduled maintenance has been completed.
Sep 27, 17:15 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 16:31 GMT-03:00
Update - We will be undergoing scheduled maintenance during this time.
Sep 27, 12:20 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 27, 12:19 GMT-03:00
Resolved - This incident has been resolved.
Sep 27, 09:31 GMT-03:00
Update - We are continuing to investigate this issue.
Sep 27, 03:06 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 27, 01:40 GMT-03:00
Resolved - This incident has been resolved.
Sep 27, 03:05 GMT-03:00
Investigating - We have identified some processing issues with CELLULANT in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 26, 23:06 GMT-03:00
Sep 26, 2023
Resolved - This incident has been resolved.
Sep 26, 21:48 GMT-03:00
Update - We are continuing to investigate this issue.
Sep 26, 19:40 GMT-03:00
Investigating - We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 26, 18:52 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 26, 21:46 GMT-03:00
Scheduled - We may experience intermittences
Sep 22, 19:02 GMT-03:00
Resolved - This incident has been resolved.
Sep 26, 11:51 GMT-03:00
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 10:35 GMT-03:00
Resolved - This incident has been resolved.
Sep 26, 04:53 GMT-03:00
Investigating - We have identified some processing issues with PLACETOPAY in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 26, 04:27 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 26, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 02:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 21, 20:17 GMT-03:00
Resolved - This incident has been resolved.
Sep 26, 00:42 GMT-03:00
Investigating - We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 25, 19:01 GMT-03:00
Sep 25, 2023
Completed - The scheduled maintenance has been completed.
Sep 25, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 05:00 GMT-03:00
Scheduled - Intermittence may be presented - we could experience intermittence for an interval of 15 to 30 mins, during the mentioned period.
Sep 4, 22:58 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 25, 02:22 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 02:01 GMT-03:00
Scheduled - service will be disabled during the gap due to an emergency maintenance
Sep 22, 10:52 GMT-03:00
Sep 24, 2023
Completed - The scheduled maintenance has been completed.
Sep 24, 20:02 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 17:02 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 20, 05:42 GMT-03:00
Resolved - This incident has been resolved.
Sep 24, 13:07 GMT-03:00
Identified - The issue has been identified and a fix is being implemented.
Sep 24, 07:36 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 24, 06:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 05:30 GMT-03:00
Scheduled - OPENPAY MX
Starts 24/09/2023 - 05:30 am (UY Time -3 gmt)
Ends 24/09/2023 - 06:30 am (UY Time -3 gmt)
Duration: 60 MIN
During this time intermittence may occur affecting communication

Sep 22, 21:17 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 24, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 02:30 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 21, 12:16 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 24, 05:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 23:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 28, 09:52 GMT-03:00
Sep 23, 2023
Resolved - This incident has been resolved.
Sep 23, 20:23 GMT-03:00
Investigating - We have identified some processing issues with Flutterwave in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 23, 18:28 GMT-03:00
Sep 22, 2023
Resolved - This incident has been resolved.
Sep 22, 15:02 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 11:50 GMT-03:00
Investigating - We are currently investigating this issue.
Sep 22, 11:32 GMT-03:00
Resolved - This incident has been resolved.
Sep 22, 11:53 GMT-03:00
Investigating - We have identified some processing issues with CARDNET in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 22, 11:32 GMT-03:00
Sep 21, 2023
Completed - The scheduled maintenance has been completed.
Sep 21, 22:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 21:02 GMT-03:00
Scheduled - EVO MPGS MX
Starts 21/09/2023 - 21:00 pm (UY Time -3 gmt)
Ends 21/09/2023 -22:00 pm (UY Time -3 gmt)
Duration: 1 hrs
Impact : During the maintenance window, the application may experience an intermittent service disruption for no longer than 15 seconds

Sep 21, 16:36 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 21, 20:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:30 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 14, 03:33 GMT-03:00
Resolved - This incident has been resolved.
Sep 21, 17:15 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 16:39 GMT-03:00
Investigating - We have identified some processing issues with Cellulant in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 21, 04:33 GMT-03:00
Resolved - This incident has been resolved.
Sep 21, 13:06 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 12:50 GMT-03:00
Investigating - We have identified some processing issues with OKRA in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 21, 04:03 GMT-03:00
Resolved - This incident has been resolved.
Sep 21, 12:47 GMT-03:00
Investigating - We have identified problems with processor Páguelo Fácil (CLAVE) in PANAMA. We are following up with our local partner to get further updates. We apologize for any inconvenience this may be causing.
Sep 21, 12:04 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 21, 09:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 07:00 GMT-03:00
Scheduled - ARCUS MX
Starts 21/09/2023 - 07:00 am to 9:00am (UY Time -3 gmt)
Duration:2 hour
During this time service will not be available

Sep 13, 20:42 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 21, 05:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 04:01 GMT-03:00
Scheduled - STP MX
Starts 21/09/2023 - 04:00 am (UY Time -3 gmt)
Ends 21/09/2023 - 05:30 am (UY Time -3 gmt)
Duration: 90 MIN
During this time intermittence may occur affecting communication

Sep 19, 19:00 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 21, 01:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 17:00 GMT-03:00
Scheduled - EVO MPGS MX
Starts 20/09/2023 - 05:00 pm (UY Time -3 gmt)
Ends 21/09/2023 -01:00 am (UY Time -3 gmt)
Duration: 8 hrs
Impact : During the scheduled window, customers may experience a service disruption in the application for approximately 30 seconds.

Sep 13, 12:16 GMT-03:00
Sep 20, 2023
Completed - The scheduled maintenance has been completed.
Sep 20, 17:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 16:30 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 14, 03:30 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 20, 13:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 12:30 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 19, 16:02 GMT-03:00
Resolved - This incident has been resolved.
Sep 20, 08:14 GMT-03:00
Update - We are continuing to investigate this issue.
Sep 20, 04:43 GMT-03:00
Investigating - We have identified some processing issues with RAPIPAGO in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 20, 01:06 GMT-03:00
Resolved - This incident has been resolved.
Sep 20, 08:07 GMT-03:00
Investigating - We are currently investigating this issue.
Sep 19, 10:06 GMT-03:00
Monitoring - Monitoring flow.
Sep 19, 09:19 GMT-03:00
Investigating - We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 19, 08:36 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 20, 04:32 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 03:30 GMT-03:00
Scheduled - There will be an update in the production environment of Pix BPP. We do expect interruptions in the service.
Sep 18, 10:44 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 20, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 03:01 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 15, 09:49 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 20, 03:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 01:01 GMT-03:00
Scheduled - During the mentioned period, Intermittences may be presented
Sep 17, 16:34 GMT-03:00
Resolved - This incident has been resolved.
Sep 20, 00:29 GMT-03:00
Investigating - We have identified some processing issues with CREDOMATIC in COSTA RICA. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 19, 23:44 GMT-03:00
Sep 19, 2023