All Systems Operational
LATAM Payments processing partners ? Operational
Payment processors in Argentina ? Operational
Payment processors in Brazil ? Operational
Payment processors in Mexico ? Operational
Payment processors in Colombia ? Operational
Payment processors in Chile ? Operational
Payment processors in Uruguay Operational
Payment processors in Paraguay Operational
Payment processors in Perú Operational
Payment processors in Ecuador ? Operational
CA Payments processing partners Operational
90 days ago
100.0 % uptime
Today
Payment processors in Costa Rica Operational
90 days ago
100.0 % uptime
Today
Payment processors in Panama Operational
90 days ago
100.0 % uptime
Today
Payment processors in Dominican Republic Operational
90 days ago
100.0 % uptime
Today
APAC & EMEA Payment processing partners ? Operational
90 days ago
99.59 % uptime
Today
Payment processors in Morocco Operational
Payment processors in India Operational
Payment processors in Egypt Operational
Payment processors in China Operational
Payment processors in Turkey Operational
Payment processors in Nigeria Operational
Payment processors in Kenya Operational
90 days ago
100.0 % uptime
Today
Payment processors in South Africa Operational
90 days ago
98.36 % uptime
Today
Payment processors in Indonesia Operational
90 days ago
100.0 % uptime
Today
Payment processors in Vietnam Operational
90 days ago
100.0 % uptime
Today
dLocal Operational
90 days ago
100.0 % uptime
Today
dLocal API ? Operational
dLocal Merchant Panel ? Operational
dLocal website ? Operational
Redirect Payments Operational
90 days ago
100.0 % uptime
Today
Twilio SMS, Latin America Operational
Twilio SMS Operational
Twilio PHONE NUMBERS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Sep 27, 19:50 GMT-03:00
Scheduled - We will be having a maintenance scheduled for 15mins.
Sep 27, 15:40 GMT-03:00
We will be undergoing scheduled maintenance during this time.
Posted on Sep 27, 10:18 GMT-03:00
Past Incidents
Sep 28, 2021

No incidents reported today.

Sep 27, 2021
Resolved - This incident has been resolved.
Sep 27, 19:58 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 27, 19:21 GMT-03:00
Resolved - This incident has been resolved.
Sep 27, 17:40 GMT-03:00
Update - we are having degraded performance at the moment
Sep 27, 13:34 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 27, 12:26 GMT-03:00
Resolved - This incident has been resolved.
Sep 27, 14:52 GMT-03:00
Update - We are continuing to investigate this issue.
Sep 27, 14:52 GMT-03:00
Update - We are continuing to investigate this issue.
Sep 27, 09:31 GMT-03:00
Update - We are continuing to investigate this issue.
Sep 27, 08:26 GMT-03:00
Investigating - We are currently investigating this issue.
Sep 27, 08:26 GMT-03:00
Resolved - This incident has been resolved.
Sep 27, 09:22 GMT-03:00
Investigating - We are currently investigating this issue.
Sep 23, 13:33 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 27, 06:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 05:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 23, 17:44 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 27, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 02:03 GMT-03:00
Scheduled - There will be maintenance tasks in the provider application.
Sep 20, 08:35 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 27, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 02:02 GMT-03:00
Scheduled - Prisma will perform performance test on their platform.
Sep 23, 17:29 GMT-03:00
Sep 26, 2021
Completed - The scheduled maintenance has been completed.
Sep 26, 04:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 03:02 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 21, 12:49 GMT-03:00
Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021
Resolved - This incident has been resolved.
Sep 23, 04:00 GMT-03:00
Investigating - We are currently investigating the issue
Sep 23, 02:51 GMT-03:00
Sep 22, 2021
Resolved - This incident has been resolved.
Sep 22, 09:59 GMT-03:00
Investigating - We are currently investigating this issue.
Sep 21, 16:27 GMT-03:00
Sep 21, 2021
Sep 20, 2021
Completed - The scheduled maintenance has been completed.
Sep 20, 21:05 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 20:05 GMT-03:00
Scheduled - The would be a disaster recovery run completion on card processing service scheduled during this period, as a result, there would be a switch from secondary site back to primary site that would take about an hour.

We expect degraded performances during this switch.

Thanks.
Sep 10, 14:29 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 20, 07:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 05:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 17, 14:47 GMT-03:00
Sep 19, 2021
Resolved - This incident has been resolved.
Sep 19, 15:17 GMT-03:00
Investigating - We are currently investigating this issue.
Sep 19, 14:13 GMT-03:00
Completed - The scheduled maintenance has been completed.
Sep 19, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 01:00 GMT-03:00
Scheduled - ITAU will perform some maintenance activities on their Data Centers
Sep 6, 11:32 GMT-03:00
Sep 18, 2021
Resolved - This incident has been resolved.
Sep 18, 09:28 GMT-03:00
Identified - We have identified an issue causing some traffic to be dropped. This is being worked on.
Sep 18, 07:50 GMT-03:00
Sep 17, 2021
Resolved - This incident has been resolved.
Sep 17, 11:12 GMT-03:00
Identified - We have identified an issue causing a downtime.
This is being worked on by the technical team.

VE transactions in Nigeria are degraded.
Sep 17, 05:45 GMT-03:00
Resolved - This incident has been resolved.
Sep 17, 10:48 GMT-03:00
Update - We are continuing to work on a fix for this issue.
Sep 17, 10:48 GMT-03:00
Identified - We have identified an issue causing transactions to fail with "cannot connect to bank"

this is being worked on
Sep 17, 08:20 GMT-03:00
Sep 16, 2021

No incidents reported.

Sep 15, 2021
Resolved - This incident has been resolved.
Sep 15, 16:16 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 15:47 GMT-03:00
Investigating - We are currently investigating this issue.
Sep 15, 14:29 GMT-03:00
Sep 14, 2021
Resolved - This incident has been resolved.
Sep 14, 17:15 GMT-03:00
Investigating - We are currently investigating this issue.
Sep 14, 16:08 GMT-03:00
Resolved - This incident has been resolved.
Sep 14, 11:28 GMT-03:00
Investigating - We are currently investigating this issue.
Sep 13, 12:24 GMT-03:00