dLocal Status Page
All Systems Operational

About This Site

We believe that continuous improvement can build a competitive edge. Subscribe to our dLocal status page to receive our ongoing maintance schedule while we are building the best payment infrastructure in emerging markets.

LATAM Payments processing partners ? Operational
Payment processors in Argentina ? Operational
Payment processors in Brazil ? Operational
Payment processors in Mexico ? Operational
Payment processors in Colombia ? Operational
Payment processors in Chile ? Operational
Payment processors in Uruguay Operational
Payment processors in Paraguay Operational
Payment processors in Perú Operational
Payment processors in Ecuador ? Operational
Payment processors in Bolivia ? Operational
CA Payments processing partners Operational
90 days ago
99.92 % uptime
Today
Payment processors in Guatemala Operational
90 days ago
99.95 % uptime
Today
Payment processors in Costa Rica Operational
90 days ago
99.67 % uptime
Today
Payment processors in Panama Operational
90 days ago
99.95 % uptime
Today
Payment processors in Dominican Republic Operational
90 days ago
99.89 % uptime
Today
Payment processors in Nicaragua Operational
90 days ago
100.0 % uptime
Today
Payment processors in Honduras Operational
90 days ago
100.0 % uptime
Today
Payment processors in El Salvador Operational
90 days ago
100.0 % uptime
Today
APAC & EMEA Payment processing partners ? Operational
90 days ago
99.9 % uptime
Today
Payment processors in Morocco Operational
Payment processors in India Operational
Payment processors in Egypt Operational
Payment processors in China Operational
Payment processors in Turkey Operational
Payment processors in Nigeria Operational
Payment processors in Kenya Operational
90 days ago
100.0 % uptime
Today
Payment processors in South Africa Operational
90 days ago
99.61 % uptime
Today
Payment processors in Indonesia Operational
90 days ago
100.0 % uptime
Today
Payment processors in Vietnam Operational
90 days ago
99.91 % uptime
Today
Payment processors in Pakistan Operational
Payment processors in Malaysia Operational
Payment Processor in Senegal ? Operational
90 days ago
100.0 % uptime
Today
Payment processors in Philippines Operational
Payment processors in Thailand Operational
dLocal Operational
90 days ago
100.0 % uptime
Today
dLocal API ? Operational
dLocal Merchant Dashboard ? Operational
dLocal website ? Operational
Redirect Payments Operational
90 days ago
100.0 % uptime
Today
Twilio SMS, Latin America Operational
Twilio SMS Operational
Twilio PHONE NUMBERS Operational
dLocal Sandbox Operational
90 days ago
100.0 % uptime
Today
Sandbox - dLocal Merchant Dashboard Operational
90 days ago
100.0 % uptime
Today
Sandbox - dLocal API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be undergoing scheduled maintenance during this time.
Posted on Jun 04, 2023 - 13:03 GMT-03:00
ARCUS maintenance Jun 10, 2023 21:25-22:00 GMT-03:00
ARCUS MX
Starts 10/06/2023 - 21:25 pm (UY Time -3 gmt)
Ends 10/06/2023 -22:00 pm (UY Time -3 gmt)
Duration: 35 min
Impact : We may experience disconnection of the service

Posted on Jun 06, 2023 - 15:25 GMT-03:00
Bank Transfer ARG Scheduled maintenances Jun 11, 2023 03:00-06:00 GMT-03:00
We will be undergoing scheduled maintenance during this time.
Posted on Jun 06, 2023 - 16:25 GMT-03:00
Mantenimiento de Pago Automático _ Credibanco Jun 13, 2023 02:00-05:00 GMT-03:00
We will be undergoing scheduled maintenance during this time.
Posted on Jun 04, 2023 - 23:49 GMT-03:00
Credibanco CO Scheduled maintenances Jun 20, 2023 02:00-04:00 GMT-03:00
We will be undergoing scheduled maintenance during this time.
Posted on Jun 06, 2023 - 16:48 GMT-03:00
Past Incidents
Jun 6, 2023
Resolved - This incident has been resolved.
Jun 6, 18:46 GMT-03:00
Investigating - We are currently investigating this issue.
Jun 6, 17:52 GMT-03:00
Resolved - This incident has been resolved.
Jun 6, 11:34 GMT-03:00
Investigating - We are currently investigating this issue.
Jun 6, 10:46 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jun 6, 09:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 08:31 GMT-03:00
Scheduled - Dear Customer,

On June the 6th, we will be rotating our SSL Certificate *dlocal.com that will expire on Thursday, June 22.
Unless you have a specific certificate validation on your end, this change will have no impact, and no downtimes should be experienced.

If you run a validation for a specific certificate, you need to update your system with the new one in order to avoid any processing downtime. In this case, please contact merchants@dlocal.com requesting the new certificate.

Should you have any questions or concerns, please do not hesitate to contact us at merchants@dlocal.com.

Thank you,
The dLocal Team.

May 12, 15:37 GMT-03:00
Resolved - This incident has been resolved.
Jun 6, 07:26 GMT-03:00
Investigating - We have identified some processing issues with CREDIBANCO in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Jun 6, 07:01 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jun 6, 06:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 04:30 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
May 30, 14:02 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jun 6, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 02:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
May 26, 11:54 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jun 6, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 02:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
May 26, 11:56 GMT-03:00
Jun 5, 2023
Completed - The scheduled maintenance has been completed.
Jun 5, 03:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 02:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 3, 10:34 GMT-03:00
Jun 4, 2023
Completed - The scheduled maintenance has been completed.
Jun 4, 03:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 01:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
May 30, 13:24 GMT-03:00
Jun 3, 2023
Resolved - This incident has been resolved.
Jun 3, 12:37 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 12:36 GMT-03:00
Update - We are continuing to investigate this issue.
Jun 3, 10:38 GMT-03:00
Update - We are continuing to investigate this issue.
Jun 3, 10:36 GMT-03:00
Investigating - We have identified some processing issues with BANCO BICA in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Jun 3, 10:08 GMT-03:00
Resolved - This incident has been resolved.
Jun 3, 10:05 GMT-03:00
Investigating - We have identified some processing issues with KLAP in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
Jun 3, 06:42 GMT-03:00
Jun 2, 2023
Resolved - This incident has been resolved.
Jun 2, 08:08 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Jun 2, 07:45 GMT-03:00
Resolved - This incident has been resolved, Interswitch Payments in Nigeria are operating correctly .
Jun 2, 07:51 GMT-03:00
Investigating - We have identified some processing issues with IZIPAY in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Jun 2, 07:38 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jun 2, 06:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 05:30 GMT-03:00
Scheduled - EVO MPGS MX
Starts 02/06/2023 - 05:30 am (UY Time -3 gmt)
Ends 02/06/2023 - 06:30 am (UY Time -3 gmt)
Duration: 1 hrs
During the scheduled window, the application may experience intermittent service disruption for approximately 15 seconds.

May 26, 18:58 GMT-03:00
Resolved - This incident has been resolved.
Jun 2, 01:57 GMT-03:00
Investigating - We have identified some processing issues with Evo Payments in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Jun 2, 01:42 GMT-03:00
Jun 1, 2023
Resolved - This incident has been resolved.
Jun 1, 23:40 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Jun 1, 21:43 GMT-03:00
Resolved - This incident has been resolved.
Jun 1, 18:41 GMT-03:00
Investigating - We are currently investigating this issue.
Jun 1, 15:05 GMT-03:00
Resolved - This incident has been resolved.
Jun 1, 18:04 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 18:02 GMT-03:00
Identified - The issue has been identified and a fix is being implemented.
Jun 1, 14:59 GMT-03:00
Investigating - We are currently investigating this issue.
Jun 1, 14:56 GMT-03:00
Resolved - This incident has been resolved.
Jun 1, 05:59 GMT-03:00
Investigating - We are currently investigating this issue.
May 31, 11:40 GMT-03:00
Resolved - This incident has been resolved.
Jun 1, 03:52 GMT-03:00
Investigating - We have identified some processing issues with CREDOMATIC in COSTA RICA. We have contacted the processor and we will provide an update as soon as it becomes available.
Jun 1, 03:42 GMT-03:00
May 31, 2023
Completed - The scheduled maintenance has been completed.
May 31, 15:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 08:01 GMT-03:00
Scheduled - EVO MPGS MX
Starts 31/05/2023 - 08:00 am (UY Time -3 gmt)
Ends 31/05/2023 - 14:00 pm (UY Time -3 gmt)
Duration: 7 hrs
During the maintenance window, no impact is expected.

May 30, 14:19 GMT-03:00
Resolved - This incident has been resolved.
May 31, 07:39 GMT-03:00
Investigating - We have identified some processing issues with CREDOMATIC in COSTA RICA. We have contacted the processor and we will provide an update as soon as it becomes available.
May 31, 03:42 GMT-03:00
Resolved - This incident has been resolved.
May 31, 07:39 GMT-03:00
Investigating - We have identified some processing issues with CREDOMATIC in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.
May 31, 04:32 GMT-03:00
Resolved - This incident has been resolved.
May 31, 07:38 GMT-03:00
Investigating - We have identified some processing issues with CREDOMATIC in PANAMA. We have contacted the processor and we will provide an update as soon as it becomes available.
May 31, 04:33 GMT-03:00
Resolved - This incident has been resolved.
May 31, 04:15 GMT-03:00
Investigating - We have identified some processing issues with IZIPAY in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
May 31, 03:22 GMT-03:00
Completed - The scheduled maintenance has been completed.
May 31, 02:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 18:00 GMT-03:00
Scheduled - EVO MPGS MX
Starts 30/05/2023 - 18:00 pm (UY Time -3 gmt)
Ends 30/05/2023 - 0:00 am (UY Time -3 gmt)
Duration: 8 hrs
During the scheduled window, customers may have experience a service disruption in the application for approximately 30 seconds. Additionally, the Draft Capture File (DCF) delivery to customers may be delayed by up to 20 minutes.

May 26, 18:56 GMT-03:00
May 30, 2023
May 29, 2023
Completed - The scheduled maintenance has been completed.
May 29, 02:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 01:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
May 25, 08:22 GMT-03:00
May 28, 2023
Completed - The scheduled maintenance has been completed.
May 28, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 02:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
May 25, 08:25 GMT-03:00
May 27, 2023
Resolved - This incident has been resolved.
May 27, 09:55 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
May 27, 09:40 GMT-03:00
Investigating - We are currently investigating this issue.
May 27, 09:25 GMT-03:00
May 26, 2023
Resolved - This incident has been resolved.
May 26, 17:36 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
May 26, 17:01 GMT-03:00
Resolved - This incident has been resolved.
May 26, 06:50 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
May 25, 22:50 GMT-03:00
Resolved - This incident has been resolved.
May 26, 03:46 GMT-03:00
Investigating - We have identified some processing issues with CARDNET in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.
May 26, 03:30 GMT-03:00
May 25, 2023
Completed - The scheduled maintenance has been completed.
May 25, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 03:00 GMT-03:00
Scheduled - ARCUS MX
Starts 25/05/2023 - 03:00 am (UY Time -3 gmt)
Ends 25/05/2023 -05:00 am (UY Time -3 gmt)
Duration: 2 hour
Impact : We may experience intermittences

May 24, 11:45 GMT-03:00
Completed - The scheduled maintenance has been completed.
May 25, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 03:00 GMT-03:00
Scheduled - STP MX
Starts 25/05/2023 - 03:00 am (UY Time -3 gmt)
Ends 25/05/2023 -04:00 am (UY Time -3 gmt)
Duration: 1 hour
Impact : We may experience intermittences

May 23, 12:27 GMT-03:00
Completed - The scheduled maintenance has been completed.
May 25, 02:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 00:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
May 24, 15:10 GMT-03:00
May 24, 2023
Completed - The scheduled maintenance has been completed.
May 24, 20:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 18:31 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
May 22, 05:37 GMT-03:00
May 23, 2023
Resolved - This incident has been resolved.
May 23, 20:38 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 20:36 GMT-03:00
Identified - The issue has been identified and a fix is being implemented.
May 23, 20:33 GMT-03:00
Investigating - We have identified some processing issues with TRANSBANK in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
May 23, 19:57 GMT-03:00
Resolved - This incident has been resolved.
May 23, 15:05 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
May 23, 14:08 GMT-03:00
Completed - The scheduled maintenance has been completed.
May 23, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 02:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
May 10, 12:31 GMT-03:00