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LATAM Payments processing partners
Under Maintenance
ACH informed a scheduled maintenance. During this period, the following service behaviors will occur: Intermittency: August 30, 2026, from 2:30 to 3:30. No unavailability events are anticipated. Posted on
Aug 24, 2026 - 18:36 GMT-03:00
Bre-B - BANCO DE LA REPUBLICA informed a scheduled maintenance that could cause intermittent issues / unavailability regarding transaction processing during this period. Posted on
Aug 24, 2026 - 18:30 GMT-03:00
Bre-B - BANCO DE LA REPUBLICA informed a scheduled maintenance that could cause intermittent issues / unavailability regarding transaction processing during this period. Posted on
Aug 24, 2026 - 18:28 GMT-03:00
Bre-B - BANCO DE LA REPUBLICA informed a scheduled maintenance that could cause intermittent issues / unavailability regarding transaction processing during this period. Posted on
Aug 24, 2026 - 18:27 GMT-03:00
Bre-B - BANCO DE LA REPUBLICA informed a scheduled maintenance that could cause intermittent issues / unavailability regarding transaction processing during this period. Posted on
Aug 24, 2026 - 18:25 GMT-03:00
During the maintenance window, some payment and payout services may experience temporary delays or limited functionality. Event queries, webhooks, order inquiries, and merchant administration tools may be unavailable or delayed, while certain requests will be queued or may require resubmission after maintenance. Visa Direct and Mastercard Send services will remain available. Posted on
Jul 24, 2026 - 06:32 GMT-03:00
Resolved -
This incident has been resolved.
Aug 27, 00:31 GMT-03:00
Investigating -
We are currently investigating an issue affecting a subset of Redirect Payments checkout sessions. Some users may be unable to proceed from the checkout page. Other payment flows are operating normally. We will provide an update as more information becomes available.
Aug 26, 23:13 GMT-03:00
Resolved -
This incident has been resolved.
Aug 26, 16:59 GMT-03:00
Investigating -
We have identified some processing issues with CITIBANAMEX in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 26, 16:36 GMT-03:00
Resolved -
This incident has been resolved.
Aug 26, 14:43 GMT-03:00
Investigating -
We have identified some processing issues with Openpay in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 26, 14:37 GMT-03:00
Resolved -
This incident has been resolved.
Aug 26, 03:51 GMT-03:00
Investigating -
We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 26, 02:39 GMT-03:00
Resolved -
This incident has been resolved.
Aug 26, 02:01 GMT-03:00
Investigating -
We have identified some processing issues with Vnpay in Vietnam. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 26, 01:54 GMT-03:00
Resolved -
This incident has been resolved.
Aug 25, 22:00 GMT-03:00
Investigating -
We have identified some processing issues with Cielo in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 25, 21:31 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 25, 18:05 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 18:00 GMT-03:00
Scheduled -
We would like to inform you of a scheduled maintenance on 2C2P’s payment gateway on Wednesday, 26 August 2026 to improve system performance and reliability.
Impact Merchants using 2C2P’s v4 API services as well as loyalty services may encounter time out or failure responses at the following timing:
Date: 26 August 2026 Time: 4:00 AM (GMT+7) Expected Downtime: Approximately 3–5 minutes
We apologize for any inconvenience and appreciate your understanding.
Aug 17, 10:11 GMT-03:00
Resolved -
This incident has been resolved.
Aug 25, 07:43 GMT-03:00
Investigating -
We have identified some processing issues with Evopayments in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 25, 05:46 GMT-03:00
Resolved -
This incident has been resolved.
Aug 25, 06:18 GMT-03:00
Investigating -
We have identified some processing issues with Klap in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 25, 05:24 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 25, 05:10 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 05:00 GMT-03:00
Scheduled -
During this time window, the transaction service will not be available. We recommend taking all necessary measures to ensure that your business is not affected
Aug 22, 06:25 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 25, 05:01 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 01:01 GMT-03:00
Scheduled -
there may be a delay of up to 120 minutes from Order Modification submission to the outcome appearing in the Merchant Administration Interface and being returned in order notifications (if enabled).
Aug 22, 03:04 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 25, 05:00 GMT-03:00
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 25, 03:50 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 03:00 GMT-03:00
Scheduled -
We will have a PIX maintenance window and during the JD maintenance window, the PIX service may experience intermittent issues.
Aug 20, 16:43 GMT-03:00
Resolved -
This incident has been resolved.
Aug 25, 03:49 GMT-03:00
Investigating -
We have identified some processing issues with Pix Direct | Brazil in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 25, 03:35 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 25, 00:30 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 21:30 GMT-03:00
Scheduled -
Hello team,
Please be advised that Paymob has scheduled maintenance on the Mobile Wallet Gateway, which may result in intermittent service disruptions.
Maintenance Details:
(Cairo local time) Date: Tuesday, 25 August 2026 Maintenance Window: 03:30 AM – 06:30 AM Expected Downtime: Approximately 20 minutes of intermittent downtime Affected Services: Mobile Wallet transactions, including online payments, POS, and Paymob Mobile Application -- (Uruguay local time) 24 August 2026 Maintenance window: 21:30 – 00:30 Expected intermittent downtime: Approximately 20 minutes Maintenance window duration: 3 hours
Expected Impact: During the maintenance window, Mobile Wallet transactions may experience brief and intermittent interruptions.
Resolved -
This incident has been resolved.
Aug 25, 00:07 GMT-03:00
Investigating -
We have identified some processing issues with Numbers in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 24, 23:54 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 24, 21:15 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 21:00 GMT-03:00
Scheduled -
Impact on Services: During the maintenance window, some of our services may experience brief and intermittent interruptions.
Aug 24, 17:21 GMT-03:00
Resolved -
This incident has been resolved.
Aug 24, 18:24 GMT-03:00
Investigating -
We have identified some processing issues with FNB Direct in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 24, 18:07 GMT-03:00
Resolved -
This incident has been resolved.
Aug 24, 16:16 GMT-03:00
Investigating -
We have identified some processing issues with Moniepoint Microfinance Bank Limited in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 24, 15:30 GMT-03:00
Resolved -
This incident has been resolved.
Aug 24, 13:07 GMT-03:00
Investigating -
We have identified some processing issues with Arcus in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 24, 11:33 GMT-03:00
Resolved -
This incident has been resolved.
Aug 24, 12:14 GMT-03:00
Investigating -
We have identified some processing issues with BANCO MULTIPLE BHD, S. A. in Dominican Republic. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 24, 11:00 GMT-03:00
Resolved -
This incident has been resolved.
Aug 24, 09:00 GMT-03:00
Investigating -
We have identified some processing issues with Banco do Brasil in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 24, 08:34 GMT-03:00
Resolved -
This incident has been resolved.
Aug 24, 07:50 GMT-03:00
Investigating -
We have identified some processing issues with BAC Credomatic in Guatemala. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 24, 07:40 GMT-03:00
Resolved -
This incident has been resolved.
Aug 24, 05:30 GMT-03:00
Investigating -
We have identified some processing issues with Banco CSF SA in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 24, 04:28 GMT-03:00
Resolved -
This incident has been resolved.
Aug 24, 03:29 GMT-03:00
Investigating -
We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 23, 19:55 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 24, 00:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 22:00 GMT-03:00
Scheduled -
Due to maintenance, AamarPay services would be impacted for approximately 45 minutes to 1 hour during this activity.
Aug 23, 14:16 GMT-03:00
Resolved -
This incident has been resolved.
Aug 23, 18:10 GMT-03:00
Investigating -
We have identified some processing issues with Banorte in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 23, 16:36 GMT-03:00
Resolved -
This incident has been resolved.
Aug 23, 14:37 GMT-03:00
Investigating -
We have identified some processing issues with BANCO DAVIVIENDA, S.A. in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 23, 14:22 GMT-03:00
Resolved -
This incident has been resolved.
Aug 23, 10:10 GMT-03:00
Investigating -
We have identified some processing issues with Redpagos in Uruguay. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 23, 10:06 GMT-03:00
Resolved -
This incident has been resolved.
Aug 23, 09:56 GMT-03:00
Investigating -
We have identified some processing issues with Banco de Comercio in Argentina. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 23, 09:39 GMT-03:00
Resolved -
This incident has been resolved.
Aug 23, 09:14 GMT-03:00
Investigating -
We have identified some processing issues with Pix Direct | Brazil in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 23, 07:11 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 23, 08:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 01:00 GMT-03:00
Scheduled -
Red Link is performing infrastructure maintenance, so their Digital Financial Services may experience disruptions or reduced availability during that day.
Aug 22, 09:39 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 23, 06:15 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 05:15 GMT-03:00
Scheduled -
We have received a communication from Nequi informing us of a scheduled maintenance window for their services, in order to maintain the availability of their products. This window will last for 1 hour, during which the service will be completely unavailable. Our team will continuously monitor the systems throughout the entire maintenance and will report any updates in a timely manner.
Aug 19, 12:19 GMT-03:00
Resolved -
This incident has been resolved.
Aug 23, 06:05 GMT-03:00
Update -
We are continuing to investigate this issue.
Aug 23, 06:05 GMT-03:00
Investigating -
We have identified some processing issues with Bancolombia & Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 23, 05:49 GMT-03:00
Resolved -
This incident has been resolved.
Aug 23, 04:41 GMT-03:00
Investigating -
We have identified some processing issues with UALA in Argentina. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 23, 03:45 GMT-03:00
Resolved -
This incident has been resolved.
Aug 23, 03:22 GMT-03:00
Investigating -
We have identified some processing issues with Capitec in SOUTH AFRICA. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 23, 00:59 GMT-03:00
Resolved -
This incident has been resolved.
Aug 23, 01:58 GMT-03:00
Investigating -
We have identified some processing issues with ATC in Bolivia. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 23, 01:26 GMT-03:00
Resolved -
This incident has been resolved.
Aug 23, 01:47 GMT-03:00
Investigating -
We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 23, 01:32 GMT-03:00
Resolved -
This incident has been resolved.
Aug 22, 22:05 GMT-03:00
Update -
First Bank Plc Nigeria is under maintenance
Aug 22, 22:03 GMT-03:00
Update -
We are continuing to investigate this issue.
Aug 22, 22:01 GMT-03:00
Investigating -
We have identified some processing issues with First Bank Plc (Nigeria) in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 22, 21:51 GMT-03:00
Resolved -
This incident has been resolved.
Aug 22, 19:45 GMT-03:00
Update -
We are continuing to investigate this issue.
Aug 22, 19:14 GMT-03:00
Investigating -
We have identified some processing issues with BANCOPPEL S.A in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 22, 17:11 GMT-03:00
Resolved -
This incident has been resolved.
Aug 22, 04:45 GMT-03:00
Investigating -
We have identified some processing issues with Klap in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 22, 04:17 GMT-03:00
Resolved -
This incident has been resolved.
Aug 22, 02:47 GMT-03:00
Investigating -
We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 22, 02:16 GMT-03:00
Resolved -
This incident has been resolved.
Aug 22, 01:38 GMT-03:00
Investigating -
We have identified some processing issues with P2P-Bco Internacional, P2P-Diners in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 22, 01:34 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 21, 18:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 17:00 GMT-03:00
Scheduled -
Please be informed that the service will undergo scheduled maintenance. During this period, the service will be temporarily unavailable. We kindly advise you to halt any activities involving the service during this time to avoid any potential data loss or disruptions.
Aug 20, 11:40 GMT-03:00
Resolved -
This incident has been resolved.
Aug 21, 06:33 GMT-03:00
Investigating -
We have identified some processing issues with BBVA BANCOMER S.A. in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 21, 05:56 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 21, 01:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 20:00 GMT-03:00
Scheduled -
Paymob will be performing scheduled maintenance on its SMS service. During this window, SMS services may experience brief and intermittent interruptions, which could affect OTP-based services such as login, sign-up, and other transactions requiring OTP verification.
Approximately 60 minutes of intermittent downtime is expected during the maintenance window.
Aug 20, 05:48 GMT-03:00
Resolved -
This incident has been resolved.
Aug 20, 17:45 GMT-03:00
Investigating -
We have identified some processing issues with Numbers in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 20, 16:33 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 20, 06:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 03:40 GMT-03:00
Scheduled -
During this period, the following services will be impacted: • Transactional Financial Link • Financial Link for inquiries • Technology Integration Services • CoDi® • CoDi Web • PLD validation service for account onboarding (Whitelist, applies only to Indirect Participation)
Aug 7, 21:42 GMT-03:00
Resolved -
This incident has been resolved.
Aug 20, 05:15 GMT-03:00
Investigating -
We have identified some processing issues with Visanet in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 20, 04:41 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 20, 02:01 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 02:00 GMT-03:00
Update -
We will be undergoing scheduled maintenance during this time.
Aug 14, 12:58 GMT-03:00
Scheduled -
Medianet will conduct an operational continuity test from August 18 to August 20, 2026. Temporary service interruptions may occur during the activation and conclusion of the exercise.
This could affect both connections, Kushki-Banco Internacional, P2P-Banco Internacional.
Aug 11, 14:58 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 20, 02:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 01:00 GMT-03:00
Scheduled -
During this period, the following services will be impacted: • Transactional Financial Link • Financial Link for inquiries • Technology Integration Services • CoDi® • CoDi Web • PLD validation service for account onboarding (Whitelist, applies only to Indirect Participation)
Aug 7, 21:40 GMT-03:00
Resolved -
This incident has been resolved.
Aug 19, 11:41 GMT-03:00
Investigating -
We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 19, 09:24 GMT-03:00
Resolved -
This incident has been resolved.
Aug 19, 10:47 GMT-03:00
Investigating -
We have identified some processing issues with Yape in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 19, 09:42 GMT-03:00
Resolved -
This incident has been resolved.
Aug 19, 08:20 GMT-03:00
Update -
We are continuing to investigate this issue.
Aug 19, 07:44 GMT-03:00
Investigating -
We have identified some processing issues with Cellulant in Ivory Coast. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 19, 04:00 GMT-03:00
Resolved -
This incident has been resolved.
Aug 19, 07:39 GMT-03:00
Investigating -
We have identified some processing issues with FIRSTRAND BANK LIMITED in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 19, 05:39 GMT-03:00
Resolved -
This incident has been resolved.
Aug 19, 06:13 GMT-03:00
Investigating -
We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 19, 04:20 GMT-03:00
Resolved -
This incident has been resolved.
Aug 19, 05:24 GMT-03:00
Investigating -
We have identified some processing issues with Izipay in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 19, 04:53 GMT-03:00
Resolved -
This incident has been resolved.
Aug 19, 00:43 GMT-03:00
Investigating -
We have identified some processing issues with Dlocal Bank-Smart Pix in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 18, 23:59 GMT-03:00
Resolved -
This incident has been resolved.
Aug 17, 18:15 GMT-03:00
Investigating -
We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 17, 16:12 GMT-03:00
Resolved -
This incident has been resolved.
Aug 17, 17:22 GMT-03:00
Investigating -
We have identified some processing issues with Razer in Malaysia. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 17, 16:27 GMT-03:00
Resolved -
This incident has been resolved.
Aug 17, 15:34 GMT-03:00
Investigating -
We have identified some processing issues with Kushki in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 17, 15:21 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 17, 06:31 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 05:01 GMT-03:00
Scheduled -
We have received a communication from Banco de la República informing us that a scheduled maintenance window will be carried out on the Bre-B service, in order to maintain the availability of their products. This window will last for approximately 1 hour and 30 min, during which intermittent service disruptions or temporary unavailability may occur. Our team will maintain continuous monitoring throughout the entire maintenance, and we will report any developments in a timely manner.
Aug 11, 16:17 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 17, 06:30 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 05:00 GMT-03:00
Scheduled -
Banco de la República has scheduled a maintenance window for the Centralized Directory (DICE) production environment on Monday, August 17. During this time, the key management and resolution service will be unavailable.
Aug 7, 18:38 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Aug 17, 06:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 04:00 GMT-03:00
Scheduled -
Paymob has scheduled maintenance on the Mobile Wallet Gateway, which may result in intermittent service disruptions during the maintenance window. Mobile Wallet (Non-Vodafone) transactions may experience brief and intermittent interruptions for approximately 15 minutes.
Aug 8, 01:02 GMT-03:00