continuity schemes will allow the transactional flow to be carried out as usual without interruptions.
Posted on
Mar 14, 2024 - 11:58 GMT-03:00
We will be undergoing scheduled maintenance during this time.
Posted on
Mar 14, 2024 - 10:31 GMT-03:00
Impact: There may be a slowdown in response time during the specified period of authentication.
Required Action: If your application uses a fixed IP in the calls to the above URL, we request that it be changed to consume via API through DNS, as the IPs will be modified to be dynamic.
If your process involves caching DNS calls, it is important to clean up the application.
The main objective of the process is to bring the most secure certificate with protocol and cipher levels. If you use a fixed TLS certificate in your application, it should be updated the day after the change to avoid any impacts.
For technical questions, contact the NCC team, and for other matters, please contact our customer service.
Customer Service
Phone: 4002-5472
0800 570 8472 (E-commerce support option)
Posted on
Feb 14, 2024 - 16:07 GMT-03:00
- Cielo (Braspag) will carry out planned maintenance in our environment e-Commerce 3.0.
- Objective: Change in the Security certificate used in calls to the endpoint URL.
- During the maintenance period, you may expect few timeouts period in the authentication response.
Posted on
Jan 29, 2024 - 09:52 GMT-03:00
We will be undergoing scheduled maintenance during this time.
Posted on
Mar 08, 2024 - 14:38 GMT-03:00
We will be undergoing scheduled maintenance during this time.
Posted on
Mar 08, 2024 - 14:41 GMT-03:00
Objective: We inform you that the URL ecommerce2.cielo.com.br will be deactivated on 05/20/2024 at 10:00 pm due to API governance and optimization.
Important: From 05/21/2024, transactions will only be accepted through the ecommerce.cielo.com.br endpoint.
Posted on
Mar 14, 2024 - 15:29 GMT-03:00