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LATAM Payments processing partners
Under Maintenance
Scheduled -
Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Mar 05, 2026 - 16:28 GMT-03:00
This is a maintenance to fix a bug on refunds leading to false positives. No downtime is expected during the maintenance. Posted on
Mar 06, 2026 - 11:00 GMT-03:00
Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 5:00 AM (GMT-3) on March 10. Posted on
Mar 04, 2026 - 16:59 GMT-03:00
A scheduled maintenance will be performed on the central communications equipment between Redeban and financial institutions. This maintenance may cause intermittent connection disruptions (intermittent period of up to 3 minutes. Posted on
Mar 04, 2026 - 19:44 GMT-03:00
Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation. Posted on
Mar 05, 2026 - 16:29 GMT-03:00
Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation. Posted on
Mar 05, 2026 - 16:30 GMT-03:00
Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation. Posted on
Mar 05, 2026 - 16:31 GMT-03:00
Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation. Posted on
Mar 05, 2026 - 16:31 GMT-03:00
Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 2:30 AM (GMT-3) on March 15. Posted on
Mar 03, 2026 - 22:33 GMT-03:00
Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 2:30 AM (GMT-3) on March 16. Posted on
Mar 03, 2026 - 22:35 GMT-03:00
Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 5:00 AM (GMT-3) on March 22. Posted on
Feb 26, 2026 - 20:58 GMT-03:00
Mastercard teams will perform planned maintenance on Mastercard Gateway. During the maintenance, there might be an increase in transaction timeouts and/or failed transactions for approximately 01 minute. Posted on
Feb 25, 2026 - 08:33 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Mar 8, 07:30 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 02:00 GMT-03:00
Scheduled -
Redeban will be undergoing scheduled maintenance, and there will be service unavailability for the SAC, SAC API, and Refunds services.
Mar 4, 16:48 GMT-03:00
Resolved -
This incident has been resolved.
Mar 8, 00:47 GMT-03:00
Investigating -
We have identified some processing issues with BANORTE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 7, 23:25 GMT-03:00
Resolved -
This incident has been resolved.
Mar 7, 21:55 GMT-03:00
Investigating -
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 7, 21:31 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Mar 7, 21:00 GMT-03:00
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 7, 20:39 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 20:39 GMT-03:00
Scheduled -
This is a planned maintenance activity from the partner and during the period there may be disruptions to payment processing
Mar 4, 14:00 GMT-03:00
Resolved -
This incident has been resolved.
Mar 7, 11:00 GMT-03:00
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 7, 09:38 GMT-03:00
Investigating -
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 7, 09:15 GMT-03:00
Resolved -
This incident has been resolved.
Mar 7, 03:40 GMT-03:00
Investigating -
We have identified some processing issues with OPENPAY in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 7, 03:31 GMT-03:00
Resolved -
This incident has been resolved.
Mar 6, 23:26 GMT-03:00
Investigating -
We have identified some processing issues with BANCO DE CREDITO DEL PERU in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 23:04 GMT-03:00
Resolved -
This incident has been resolved.
Mar 6, 17:21 GMT-03:00
Investigating -
We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 15:14 GMT-03:00
Resolved -
This incident has been resolved.
Mar 6, 11:06 GMT-03:00
Investigating -
We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 10:20 GMT-03:00
Resolved -
This incident has been resolved.
Mar 6, 08:22 GMT-03:00
Investigating -
We have identified some processing issues with PINELABS in INDIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 08:14 GMT-03:00
Resolved -
This incident has been resolved.
Mar 6, 08:07 GMT-03:00
Update -
We are continuing to investigate this issue.
Mar 6, 06:20 GMT-03:00
Investigating -
We have identified some processing issues with ZENITH BANK in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 04:13 GMT-03:00
Resolved -
This incident has been resolved.
Mar 6, 03:22 GMT-03:00
Investigating -
We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 6, 02:42 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Mar 6, 00:00 GMT-03:00
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 5, 23:29 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 23:00 GMT-03:00
Scheduled -
Scheduled maintenance on the PIX payins and maybe payouts system for improvements and infrastructure updates. There may be brief service interruptions during this time.
Mar 3, 13:46 GMT-03:00
Resolved -
This incident has been resolved.
Mar 5, 23:29 GMT-03:00
Investigating -
We have identified some processing issues with Issuer PICPAY in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 23:19 GMT-03:00
Resolved -
This incident has been resolved.
Mar 5, 14:36 GMT-03:00
Investigating -
We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 12:46 GMT-03:00
Resolved -
This incident has been resolved.
Mar 5, 12:18 GMT-03:00
Update -
We continue to have issues in Cashfree , we will share more updates as soon as we have them.
Mar 5, 11:08 GMT-03:00
Update -
We continue to have issues in Cashfree , we will share more updates as soon as we have them .
Mar 5, 08:38 GMT-03:00
Update -
We are still working on solving the incidnet. We will keep you posted.
Mar 5, 04:42 GMT-03:00
Update -
We are still working on solving the incidnet. We will keep you posted.
Mar 4, 20:56 GMT-03:00
Update -
We are continuing to investigate the incident
Mar 4, 19:41 GMT-03:00
Update -
We are continuing to investigate the incident
Mar 4, 18:05 GMT-03:00
Investigating -
We have identified some processing issues with UPI Payment method in INDIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 17:07 GMT-03:00
Resolved -
This incident has been resolved.
Mar 5, 11:36 GMT-03:00
Investigating -
We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 10:39 GMT-03:00
Resolved -
This incident has been resolved.
Mar 5, 10:08 GMT-03:00
Investigating -
We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 07:39 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Mar 5, 06:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 03:00 GMT-03:00
Scheduled -
During this period, the following services will be impacted:
• Transactional Financial Link • Financial Link for inquiries • Technology Integration Services • Web Inquiry Services • CoDi® • CoDi Web • DIMO • Bill Payments • PLD validation service for account onboarding (Whitelist, applies only to Indirect Participation)
Sending and receiving transactions will NOT be available. We recommend placing outbound transactions on hold until services are restored.
Mar 4, 14:50 GMT-03:00
Resolved -
This incident has been resolved.
Mar 5, 04:57 GMT-03:00
Investigating -
We have identified some processing issues with Cielo in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 04:12 GMT-03:00
Resolved -
This incident has been resolved.
Mar 5, 04:21 GMT-03:00
Investigating -
We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 03:57 GMT-03:00
Resolved -
This incident has been resolved.
Mar 5, 02:58 GMT-03:00
Investigating -
We have identified some processing issues with KUSHKI in ECUADOR. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 5, 02:43 GMT-03:00
Resolved -
This incident has been resolved.
Mar 4, 20:25 GMT-03:00
Investigating -
We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 19:14 GMT-03:00
Resolved -
This incident has been resolved.
Mar 4, 18:46 GMT-03:00
Update -
We are continuing to investigate this issue. we will keep you posted
Mar 4, 18:41 GMT-03:00
Update -
We are continuing to investigate this issue.
Mar 4, 14:54 GMT-03:00
Update -
We are continuing to investigate this issue.
Mar 4, 12:58 GMT-03:00
Update -
We are continuing to investigate this issue.
Mar 4, 10:38 GMT-03:00
Investigating -
We have identified some processing issues with NUMBERS in PAKISTAN. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 08:03 GMT-03:00
Resolved -
This incident has been resolved.
Mar 4, 17:13 GMT-03:00
Update -
Processor continues investigating the issue
Mar 4, 15:39 GMT-03:00
Update -
Processor continues investigating the issue
Mar 4, 13:43 GMT-03:00
Update -
We are continuing to investigate this issue.
Mar 4, 12:13 GMT-03:00
Investigating -
We have identified some processing issues with LAFISE in Costa Rica and Panama. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 12:05 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Mar 4, 08:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 07:00 GMT-03:00
Scheduled -
Movii (Glic) will undergo scheduled maintenance. Services will remain fully operational during this time as we don’t expect any downtim
Mar 2, 21:41 GMT-03:00
Resolved -
This incident has been resolved.
Mar 4, 04:29 GMT-03:00
Investigating -
We have identified some processing issues with BANCO INTER S.A. in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 03:44 GMT-03:00
Resolved -
This incident has been resolved.
Mar 4, 03:05 GMT-03:00
Investigating -
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 4, 02:18 GMT-03:00
Resolved -
This incident has been resolved.
Mar 3, 20:32 GMT-03:00
Investigating -
We have identified some processing issues with VNPAY in VIETNAM. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 3, 18:42 GMT-03:00
Resolved -
This incident has been resolved.
Mar 3, 10:43 GMT-03:00
Investigating -
We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 3, 08:31 GMT-03:00
Resolved -
This incident has been resolved.
Mar 3, 09:33 GMT-03:00
Update -
We continue to have issues with Lafise , processor is contacted and we will share more information soon .
Mar 3, 06:40 GMT-03:00
Investigating -
We have identified some processing issues with LAFISE in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 2, 21:22 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Mar 3, 08:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 07:00 GMT-03:00
Scheduled -
Movii (Glic) will undergo scheduled maintenance. Services will remain fully operational during this time as we don’t expect any downtim
Mar 2, 21:42 GMT-03:00
Resolved -
This incident has been resolved.
Mar 3, 03:40 GMT-03:00
Update -
we are still working on solving the incident.
Mar 2, 18:32 GMT-03:00
Update -
we are continuing to check the incident. we will keep you posted
Mar 2, 15:11 GMT-03:00
Investigating -
We have identified some processing issues with SERVIPAG in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 2, 13:10 GMT-03:00
Resolved -
This incident has been resolved.
Mar 3, 00:20 GMT-03:00
Investigating -
We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 3, 00:05 GMT-03:00
Resolved -
This incident has been resolved.
Mar 2, 23:45 GMT-03:00
Investigating -
We have identified some processing issues with Banco de Credito del Peru in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 2, 23:19 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Mar 2, 17:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 16:00 GMT-03:00
Scheduled -
The processor has scheduled a maintenance to mitigate payment processing delays and ensure uninterrupted service. There is no expected downtime during the maintenance window.
Feb 25, 11:13 GMT-03:00
Resolved -
This incident has been resolved.
Mar 2, 07:55 GMT-03:00
Investigating -
We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 2, 07:05 GMT-03:00
Resolved -
This incident has been resolved.
Mar 2, 02:28 GMT-03:00
Investigating -
We have identified some processing issues with CREDIBANCO in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 2, 02:18 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Mar 2, 01:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 00:00 GMT-03:00
Scheduled -
Credibanco will be undergoing scheduled maintenance, during which Visa, MasterCard, and Amex processing may experience some intermittency.
Feb 20, 13:32 GMT-03:00
Resolved -
This incident has been resolved.
Mar 1, 15:26 GMT-03:00
Investigating -
We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 1, 11:00 GMT-03:00
Resolved -
This incident has been resolved.
Mar 1, 15:25 GMT-03:00
Investigating -
We have identified some processing issues with AI BARID in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 1, 14:02 GMT-03:00
Resolved -
This incident has been resolved.
Mar 1, 10:16 GMT-03:00
Investigating -
We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 1, 07:53 GMT-03:00
Resolved -
This incident has been resolved.
Mar 1, 07:27 GMT-03:00
Investigating -
We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 1, 05:48 GMT-03:00
Resolved -
This incident has been resolved.
Feb 28, 17:22 GMT-03:00
Investigating -
We have identified some processing issues with BBVA BANCOMER S.A. in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 28, 17:02 GMT-03:00
Resolved -
This incident has been resolved.
Feb 28, 16:35 GMT-03:00
Investigating -
We have identified some processing issues with BBVA BANCOMER S.A. in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 28, 16:18 GMT-03:00
Resolved -
This incident has been resolved.
Feb 28, 10:01 GMT-03:00
Investigating -
We have identified some processing issues with Card Gakk in Bangladesh. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 28, 09:31 GMT-03:00
Resolved -
This incident has been resolved.
Feb 28, 09:56 GMT-03:00
Update -
We continue to face delays in Bancolombia , we will update as soon as we hear from them .
Feb 28, 08:39 GMT-03:00
Investigating -
We have identified some processing issues with Bancolombia in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 28, 07:15 GMT-03:00
Resolved -
This incident has been resolved.
Feb 28, 07:05 GMT-03:00
Investigating -
We have identified some processing issues with Bancolombia in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 28, 06:10 GMT-03:00
Resolved -
This incident has been resolved.
Feb 27, 14:07 GMT-03:00
Investigating -
We have identified some processing issues with Getnet in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 27, 13:37 GMT-03:00
Resolved -
This incident has been resolved.
Feb 27, 13:12 GMT-03:00
Update -
We continue to have issue with Interswitch , we will update once we have more updates in comment.
Feb 27, 11:07 GMT-03:00
Investigating -
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 27, 09:34 GMT-03:00
Resolved -
This incident has been resolved.
Feb 27, 08:13 GMT-03:00
Investigating -
We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 27, 06:45 GMT-03:00
Resolved -
This incident has been resolved.
Feb 26, 16:28 GMT-03:00
Investigating -
We have identified some processing issues with REDEBAN in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 26, 13:58 GMT-03:00
Resolved -
This incident has been resolved.
Feb 26, 13:35 GMT-03:00
Update -
We continue to have issue with Bancolombia , we will update once we have more updates in comment.
Feb 26, 12:20 GMT-03:00
Update -
Bancolombia continues to experience internal issues that are affecting its PSE service. The bank’s technical team is carrying out activities to stabilize the service
Feb 26, 09:21 GMT-03:00
Investigating -
We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 26, 07:53 GMT-03:00
Resolved -
This incident has been resolved.
Feb 26, 12:46 GMT-03:00
Investigating -
We have identified some processing issues with REDEBAN in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 26, 10:39 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Feb 26, 07:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 05:01 GMT-03:00
Scheduled -
Nequi will be undergoing scheduled maintenance, and the service will be fully unavailable during this period. There will be no access to the app or any of our services, including the Nequi and PSE payments
Feb 23, 21:22 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Feb 26, 05:03 GMT-03:00
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 26, 01:41 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 01:00 GMT-03:00
Scheduled -
Issuer Bancolombia will be undergoing scheduled maintenance, during PSE ACH processing may experience some intermittency.
Feb 26, 00:37 GMT-03:00
Resolved -
This incident has been resolved.
Feb 26, 02:16 GMT-03:00
Investigating -
We have identified some processing issues with ARCUS in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 26, 01:48 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Feb 26, 01:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 00:00 GMT-03:00
Scheduled -
Credibanco will be undergoing scheduled maintenance, during which Visa, MasterCard, and Amex processing may experience some intermittency.
Feb 16, 16:45 GMT-03:00
Resolved -
This incident has been resolved.
Feb 25, 22:15 GMT-03:00
Update -
We are continue to investigating the incident.
Feb 25, 20:58 GMT-03:00
Investigating -
We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 25, 19:09 GMT-03:00
Resolved -
This incident has been resolved.
Feb 25, 21:49 GMT-03:00
Update -
The processor is still working on the incident.
Feb 25, 20:24 GMT-03:00
Investigating -
We have identified some processing issues with NUMBERS in PAKISTAN. We have contacted the processor and we will provide an update as soon as it becomes available.
Feb 25, 17:53 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Feb 25, 06:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 05:01 GMT-03:00
Scheduled -
Nequi will be undergoing scheduled maintenance, and the service will be fully unavailable during this period. There will be no access to the app or any of our services, including the Nequi Visa Debit Card, PSE payments, or our APIs.
Feb 17, 15:47 GMT-03:00