Cellulant Service Improvement Maintenance Notification #CHN-5999

Scheduled for Sep 23, 17:00 - 18:00 GMT-03:00

Scheduled

Dear Valued Customer,

As part of our ongoing initiative to migrate customers from our checkout v2 to v3 to be able to better support you, we have scheduled the migration activity below.

Please note the change is solely on Cellulant's end and no changes are required from your end during this transition.

MAINTENANCE SUMMARY:

DETAILS OF EXERCISE
Ticket Reference
CHN- 5999
Title

Migration of Services from checkout v2 to v3.2
Objective Driver
Service Improvement.

Duration of Maintenance
1 hour

Expected Downtime
No expected downtime.
Reasons for Maintenance
Improve the quality of service that we offer.

Services Impacted
Checkout Service.

Market Impacted
Kenya and Zambia.

Additional Comment
Please address any issues that may be observed after the exercise to the Support Portal

Posted Sep 17, 2025 - 08:14 GMT-03:00

This scheduled maintenance affects: EMEA Payment processing partners (Kenya - Payment Processors, Zambia - Payment Processors).