[Oxxo Direct] Apparent incident with payment processing in Mexico

Incident Report for Status dLocal

Resolved

This incident has been resolved.

Posted Jul 19, 2024 - 06:48 GMT-03:00

Update

We are continuing to investigate this issue.

Posted Jul 19, 2024 - 03:24 GMT-03:00

Investigating

We have identified some processing issues with OXXO DIRECT in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

Posted Jul 19, 2024 - 03:06 GMT-03:00

This incident affected: LATAM Payments processing partners (Payment processors in Mexico).