[Interswitch] Apparent incident with payment processing in Nigeria

Incident Report for Status dLocal

Resolved

This incident has been resolved.

Posted Nov 21, 2024 - 08:30 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 21, 2024 - 08:20 GMT-03:00

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 21, 2024 - 07:53 GMT-03:00

Update

We are continuing to investigate this issue.

Posted Nov 21, 2024 - 07:23 GMT-03:00

Investigating

We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

Posted Nov 21, 2024 - 07:06 GMT-03:00

This incident affected: APAC & EMEA Payment processing partners (Nigeria - Payment Processors).