[Credibanco] Apparent incident with payment processing in Colombia

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted May 13, 2023 - 04:41 GMT-03:00

Update

A fall in Vpns has been observed, Processors have uploaded the VPns and escalated with the provider for validation.
Posted May 13, 2023 - 03:59 GMT-03:00

Investigating

We have identified some processing issues with CREDIBANCO in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Posted May 13, 2023 - 03:58 GMT-03:00
This incident affected: LATAM Payments processing partners (Colombia - Payment Processors).
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