[Oxxo Online] Apparent incident with payment processing in Mexico

Incident Report for Status dLocal

Resolved

This incident has been resolved.

Posted Jul 19, 2024 - 06:41 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 19, 2024 - 06:33 GMT-03:00

Investigating

We have identified some processing issues with OXXO ONLINE in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

Posted Jul 19, 2024 - 03:25 GMT-03:00

This incident affected: LATAM Payments processing partners (Payment processors in Mexico).