[MoMo] Apparent incident with payment processing in Ghana

Incident Report for Status dLocal

Resolved

This incident has been resolved.

Posted Mar 29, 2024 - 14:50 GMT-03:00

Update

We are continuing to investigate this issue.

Posted Mar 27, 2024 - 17:06 GMT-03:00

Investigating

We are currently investigating this issue.

Posted Mar 27, 2024 - 17:06 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 27, 2024 - 14:11 GMT-03:00

Investigating

We have identified some processing issues with GTB-MoMo in Ghana. We have contacted the processor and we will provide an update as soon as it becomes available.

Posted Mar 27, 2024 - 13:39 GMT-03:00

This incident affected: APAC & EMEA Payment processing partners (Payment processors in Ghana).