[Credibanco] Apparent incident with payment processing in Colombia

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted May 12, 2023 - 19:51 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 12, 2023 - 19:41 GMT-03:00

Investigating

We have identified some processing issues with CREDIBANCO in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Posted May 12, 2023 - 19:12 GMT-03:00
This incident affected: LATAM Payments processing partners (Colombia - Payment Processors).