[BBVA BANCOMER S.A.] Apparent incident with payment processing in Mexico

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted Mar 20, 2026 - 07:45 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Mar 20, 2026 - 07:45 GMT-03:00

Update

We are continuing to investigate this issue, We will update the Bank feedback once available.
Posted Mar 19, 2026 - 23:18 GMT-03:00

Update

We are continuing to investigate this issue, We will update the Bank feedback once available.
Posted Mar 19, 2026 - 20:25 GMT-03:00

Update

We are still experiencing this issue, we will provide an update as soon as it becomes available from the bank.
Posted Mar 19, 2026 - 18:35 GMT-03:00

Update

We are still experiencing this issue, we will provide an update as soon as it becomes available from the bank.
Posted Mar 19, 2026 - 17:00 GMT-03:00

Update

We are still experiencing this issue. We will update the processors feedback once available
Posted Mar 19, 2026 - 14:52 GMT-03:00

Update

We are still experiencing this issue. We will update the processors feedback once available.
Posted Mar 19, 2026 - 12:35 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Mar 19, 2026 - 08:58 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Mar 19, 2026 - 07:42 GMT-03:00

Investigating

We have identified some processing issues with BBVA BANCOMER S.A. in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Posted Mar 19, 2026 - 01:07 GMT-03:00
This incident affected: LATAM Payments processing partners (Mexico - Payment Processors).