[ Mpesa ] Apparent incident with payment processing in Kenya

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted Jan 24, 2026 - 12:14 GMT-03:00

Update

The issue is under investigation, and the processor is working on a resolution
Posted Jan 24, 2026 - 10:42 GMT-03:00

Investigating

We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Posted Jan 24, 2026 - 10:38 GMT-03:00
This incident affected: EMEA Payment processing partners (Kenya - Payment Processors).