MPGS Scheduled Maintenance

Scheduled for Sep 24, 00:00 - 01:00 GMT-03:00

Scheduled

Mastercard teams will perform planned maintenance for Mastercard Gateway in Europe gateway on 25 September 2025.

Impact Description: During the maintenance window, customers may experience an increase in transaction timeouts and/or failed transactions for approximately 15 seconds.

Maintenance Start: 25 September, 03:00 UTC
Maintenance End: 25 September, 04:00 UTC

Mastercard Reference Number: CRQ000001577398
Communications Reference ID: 215548

If there are any questions, please contact the Gateway Support team:

Email: gateway_support@mastercard.com

Telephone: +61 (0) 7 3224 9725

Posted Sep 25, 2025 - 00:00 GMT-03:00

This scheduled maintenance affects: EMEA Payment processing partners (Ghana - Payment Processors, Kenya - Payment Processors, Nigeria - Payment Processors, Rwanda - Payment Processors, South Africa - Payment Processors).