[Fidelity bank] Apparent incident with payment processing in Nigeria

Incident Report for Status dLocal

Resolved

This incident has been resolved.

Posted Apr 19, 2025 - 07:00 GMT-03:00

Update

We are continuing to investigate this issue.

Posted Apr 19, 2025 - 06:33 GMT-03:00

Investigating

We have identified some processing issues with Fidelity bank in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.

Posted Apr 19, 2025 - 01:04 GMT-03:00

This incident affected: EMEA Payment processing partners (Nigeria - Payment Processors).