[BAC Credomatic International ] Apparent incident with payment processing in Guatemala

Incident Report for Status dLocal

Resolved

This incident has been resolved.

Posted Sep 25, 2024 - 13:16 GMT-03:00

Update

We are continuing to monitor for any further issues.

Posted Sep 25, 2024 - 13:15 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 25, 2024 - 11:41 GMT-03:00

Investigating

We have identified some processing issues with BAC CREDOMATIC INTERNATIONAL in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.

Posted Sep 25, 2024 - 08:10 GMT-03:00

This incident affected: CA Payments processing partners (Payment processors in Guatemala).