[FIRSTRAND BANK LIMITED] Apparent incident with payment processing in South Africa

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted Oct 26, 2026 - 06:11 GMT-03:00

Identified

FNB is currently experiencing degraded performance related to their banking app. Some Pay By Bank users transacting via FNB may experience slow response times or intermittent errors. They are also noting degraded performance on payouts.

They are noting recovery on Card

Our team is monitoring the situation and will provide updates as they become available.
Posted Oct 26, 2026 - 05:44 GMT-03:00

Investigating

We have identified some processing issues with FIRSTRAND BANK LIMITED in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
Posted Oct 26, 2026 - 05:03 GMT-03:00
This incident affected: EMEA Payment processing partners (South Africa - Payment Processors).
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