[Airtel] Apparent incident with payment processing in Kenya

Incident Report for Status dLocal

Resolved

This incident has been resolved.

Posted Sep 21, 2026 - 00:12 GMT-03:00

Update

We are continuing to investigate this issue.

Posted Sep 21, 2026 - 00:12 GMT-03:00

Update

We are continuing to investigate this issue.

Posted Sep 20, 2026 - 23:58 GMT-03:00

Update

We are still investigating the issue and will share an update as soon as possible.

Posted Sep 20, 2026 - 22:05 GMT-03:00

Investigating

We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.

Posted Sep 20, 2026 - 19:37 GMT-03:00

This incident affected: EMEA Payment processing partners (Kenya - Payment Processors).