[Cellulant] Apparent incident with payment processing in Ivory Coast

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted Apr 15, 2026 - 11:41 GMT-03:00

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 15, 2026 - 11:35 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Apr 15, 2026 - 10:45 GMT-03:00

Investigating

We have identified some processing issues with Cellulant in IVORY COAST . We have contacted the processor and we will provide an update as soon as it becomes available.
Posted Apr 15, 2026 - 08:32 GMT-03:00
This incident affected: EMEA Payment processing partners (Ivory Coast - Payment Processors).