[Bancolombia] Apparent incident with payment processing in Colombia

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted Mar 27, 2026 - 02:06 GMT-03:00

Update

We are continuing to investigate this issue, We will provide updates about the Bank once available.
Posted Mar 26, 2026 - 23:04 GMT-03:00

Update

We are continuing to investigate this issue, We will update with the Bank feedback once available.
Posted Mar 26, 2026 - 21:29 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Mar 26, 2026 - 20:40 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Mar 26, 2026 - 19:34 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Mar 26, 2026 - 18:33 GMT-03:00

Investigating

We have identified some processing issues with Bancolombia in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Posted Mar 26, 2026 - 17:36 GMT-03:00
This incident affected: LATAM Payments processing partners (Colombia - Payment Processors).
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