[Kushki] Apparent incident with payment processing in Mexico

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted Apr 09, 2026 - 21:58 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Apr 09, 2026 - 20:50 GMT-03:00

Investigating

We have identified some processing issues with Multiple in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Posted Apr 09, 2026 - 18:56 GMT-03:00
This incident affected: LATAM Payments processing partners (Mexico - Payment Processors).
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