[ Mpesa ] Apparent incident with payment processing in Kenya

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted Mar 15, 2026 - 10:31 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Mar 15, 2026 - 09:04 GMT-03:00

Update

We are still experiencing the same problem and are currently waiting for the processor’s feedback.
Posted Mar 15, 2026 - 08:03 GMT-03:00

Update

We are still experiencing the same problem and are currently waiting for the processor’s feedback. We will provide an update once we receive it
Posted Mar 15, 2026 - 06:25 GMT-03:00

Investigating

We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Posted Mar 15, 2026 - 04:48 GMT-03:00
This incident affected: EMEA Payment processing partners (Kenya - Payment Processors).
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