[Bancolombia] Apparent incident with payment processing in Colombia

Incident Report for Status dLocal

Resolved

This incident has been resolved.

Posted Feb 28, 2026 - 09:56 GMT-03:00

Update

We continue to face delays in Bancolombia , we will update as soon as we hear from them .

Posted Feb 28, 2026 - 08:39 GMT-03:00

Investigating

We have identified some processing issues with Bancolombia in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.

Posted Feb 28, 2026 - 07:15 GMT-03:00

This incident affected: LATAM Payments processing partners (Colombia - Payment Processors).