[Getnet, Getnet] Apparent incident with payment processing in Chile

Incident Report for Status dLocal

Resolved

This incident has been resolved.

Posted Oct 06, 2026 - 21:04 GMT-03:00

Update

We are continuing to investigate this issue.

Posted Oct 06, 2026 - 20:12 GMT-03:00

Investigating

We have identified some processing issues with Getnet, Getnet in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.

Posted Oct 06, 2026 - 20:06 GMT-03:00

This incident affected: LATAM Payments processing partners (Brazil - Payment Processors, Chile - Payment Processors).