[BBVA Bancomer] Apparent incident with payment processing in Mexico

Incident Report for Status dLocal

Resolved

This incident has been resolved.

Posted Oct 23, 2024 - 08:07 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 23, 2024 - 04:55 GMT-03:00

Investigating

We have identified some processing issues with BBVA Bancomer in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.

Posted Oct 23, 2024 - 03:28 GMT-03:00

This incident affected: LATAM Payments processing partners (Mexico - Payment Processors).