[Nequi, Bancolombia S.A] Apparent incident with payment processing in Colombia

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted Jun 15, 2026 - 12:21 GMT-03:00

Investigating

We have identified some processing issues with Nequi and Bancolombia S.A in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Posted Jun 15, 2026 - 10:53 GMT-03:00
This incident affected: LATAM Payments processing partners (Colombia - Payment Processors).