[Airtel] Apparent incident with payment processing in Kenya

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted Aug 13, 2026 - 18:18 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Aug 13, 2026 - 17:27 GMT-03:00

Investigating

We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.
Posted Aug 13, 2026 - 15:01 GMT-03:00
This incident affected: EMEA Payment processing partners (Kenya - Payment Processors).