[Nequi | Colombia] Apparent incident with payment processing in Colombia

Incident Report for Status dLocal

Resolved

This incident has been resolved.
Posted Apr 21, 2026 - 04:10 GMT-03:00

Investigating

We have identified some processing issues with Nequi | Colombia in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Posted Apr 21, 2026 - 02:50 GMT-03:00
This incident affected: LATAM Payments processing partners (Colombia - Payment Processors).