Investigating - We have identified some processing issues with IZIPAY in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 22, 2025 - 03:05 GMT-03:00
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Resolved -
This incident has been resolved.
Dec 22, 02:53 GMT-03:00
Investigating -
We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 22, 02:14 GMT-03:00
Resolved -
This incident has been resolved.
Dec 20, 18:48 GMT-03:00
Investigating -
We have identified some processing issues with DECIDIR in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 20, 08:30 GMT-03:00
Resolved -
This incident has been resolved.
Dec 20, 10:41 GMT-03:00
Investigating -
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 20, 10:26 GMT-03:00
Resolved -
This incident has been resolved.
Dec 20, 09:53 GMT-03:00
Investigating -
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 20, 09:48 GMT-03:00
Resolved -
This incident has been resolved.
Dec 19, 21:15 GMT-03:00
Investigating -
We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 19, 20:56 GMT-03:00
Resolved -
This incident has been resolved.
Dec 19, 17:07 GMT-03:00
Update -
We are continuing to investigate this issue.
Dec 19, 16:48 GMT-03:00
Investigating -
We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 19, 15:44 GMT-03:00
Resolved -
This incident has been resolved.
Dec 19, 16:47 GMT-03:00
Investigating -
We have identified some processing issues with BIND CVU in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 19, 11:17 GMT-03:00
Resolved -
This incident has been resolved.
Dec 19, 15:10 GMT-03:00
Investigating -
We have identified some processing issues with Easypaisa payment method in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 19, 09:14 GMT-03:00
Resolved -
This incident has been resolved.
Dec 19, 11:30 GMT-03:00
Investigating -
We have identified some processing issues with Tyme Bank in SOUTH AFRICA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 19, 10:28 GMT-03:00
Resolved -
This incident has been resolved.
Dec 19, 06:19 GMT-03:00
Investigating -
We have identified some processing issues with IZIPAY in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 19, 06:12 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 19, 03:30 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 02:30 GMT-03:00
Scheduled -
During this maintenance window, the transfer platform will be unable to send or receive payments for a 15-minute period.
Dec 17, 16:00 GMT-03:00
Resolved -
This incident has been resolved.
Dec 18, 07:24 GMT-03:00
Investigating -
We have identified some processing issues with NAPS in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 18, 07:01 GMT-03:00
Resolved -
This incident has been resolved.
Dec 18, 01:42 GMT-03:00
Investigating -
We have identified some latencies issues with BAC CREDOMATIC in COSTA RICA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 17, 23:59 GMT-03:00
Resolved -
This incident has been resolved.
Dec 18, 00:37 GMT-03:00
Investigating -
We have identified some processing issues with SAFEPAY in PAKISTAN. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 18, 00:32 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 17, 23:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 22:00 GMT-03:00
Scheduled -
During this period, the Dashboard will experience latency for about 1 minute; however, transfer and notification services will operate normally.
Dec 16, 17:35 GMT-03:00
Resolved -
This incident has been resolved.
Dec 17, 08:10 GMT-03:00
Investigating -
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 17, 07:30 GMT-03:00
Resolved -
This incident has been resolved.
Dec 17, 06:35 GMT-03:00
Investigating -
We have identified some processing issues with BBVA BANCOMER S.A. in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 17, 04:57 GMT-03:00
Resolved -
Incident has been resolved
Dec 16, 12:36 GMT-03:00
Identified -
We have an increase in rejections 96 and 91 with processor Cardnet - this is due to connection issues. Processor has been notified and is investigating.
Dec 16, 12:15 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 16, 04:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 00:00 GMT-03:00
Scheduled -
COELSA maintenance. During the scheduled maintenance there can be intermittencies. Affects both Banco Comercio and BIND.
Dec 5, 17:40 GMT-03:00
Resolved -
This incident has been resolved.
Dec 15, 23:33 GMT-03:00
Investigating -
We have identified some processing issues with NEQUI in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 15, 23:18 GMT-03:00
Resolved -
This incident has been resolved.
Dec 15, 18:43 GMT-03:00
Identified -
Nequi has informed us of intermittent issues in their service; it is possible that the PSE and Nequi services may be affected.
Dec 15, 14:31 GMT-03:00
Resolved -
This incident has been resolved.
Dec 15, 13:50 GMT-03:00
Investigating -
We have identified some processing issues with Easypaisa payment method in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 15, 12:07 GMT-03:00
Resolved -
This incident has been resolved.
Dec 15, 04:58 GMT-03:00
Investigating -
We have identified some Intermittency issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 15, 04:21 GMT-03:00
Resolved -
This incident has been resolved.
Dec 13, 17:11 GMT-03:00
Investigating -
We have identified some processing issues with BANCOPPEL S.A in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 13, 16:48 GMT-03:00
Resolved -
This incident has been resolved.
Dec 13, 15:55 GMT-03:00
Investigating -
We have identified some processing issues with DECIDIR in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 13, 13:37 GMT-03:00
Resolved -
This incident has been resolved.
Dec 13, 13:48 GMT-03:00
Investigating -
We have identified some processing issues with ARCUS in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 13, 07:09 GMT-03:00
Resolved -
This incident has been resolved.
Dec 13, 03:11 GMT-03:00
Investigating -
We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 13, 03:03 GMT-03:00
Resolved -
This incident has been resolved.
Dec 12, 20:42 GMT-03:00
Investigating -
We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 12, 16:48 GMT-03:00
Resolved -
This incident has been resolved.
Dec 12, 09:46 GMT-03:00
Investigating -
We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 12, 07:48 GMT-03:00
Resolved -
This incident has been resolved.
Dec 12, 07:24 GMT-03:00
Investigating -
We have identified some processing issues with MFS in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 12, 04:16 GMT-03:00
Resolved -
This incident has been resolved.
Dec 12, 06:41 GMT-03:00
Investigating -
We have identified some processing issues with Monnify(Bank Transfer) in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 12, 05:56 GMT-03:00
Resolved -
This incident has been resolved.
Dec 11, 09:25 GMT-03:00
Investigating -
We have identified some processing issues with YAPE in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 11, 08:47 GMT-03:00
Resolved -
This incident has been resolved.
Dec 11, 07:30 GMT-03:00
Investigating -
We have identified some processing issues with KUSHKI in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 11, 05:37 GMT-03:00
Resolved -
This incident has been resolved.
Dec 11, 01:38 GMT-03:00
Update -
We are continuing to investigate this issue.
Dec 11, 01:37 GMT-03:00
Update -
We are continuing to investigate this issue.
Dec 11, 01:04 GMT-03:00
Update -
We are continuing to investigate this issue.
Dec 11, 01:00 GMT-03:00
Investigating -
We have identified some processing Intermittencies with NEQUI in COLOMBIA.. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 10, 23:51 GMT-03:00
Resolved -
This incident has been resolved.
Dec 11, 00:53 GMT-03:00
Investigating -
We have identified some processing issues with Access Bank Plc in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 10, 23:24 GMT-03:00
Resolved -
This incident has been resolved.
Dec 10, 23:49 GMT-03:00
Investigating -
We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 10, 23:35 GMT-03:00
Resolved -
This incident has been resolved.
Dec 10, 22:24 GMT-03:00
Investigating -
We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 10, 22:07 GMT-03:00
Resolved -
This incident has been resolved.
Dec 10, 22:20 GMT-03:00
Investigating -
We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 10, 21:13 GMT-03:00
Resolved -
This incident has been resolved.
Dec 10, 21:54 GMT-03:00
Investigating -
We have identified some processing issues with Payments Way PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 10, 21:41 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 10, 14:30 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 13:30 GMT-03:00
Update -
We will be undergoing scheduled maintenance during this time.
Dec 10, 04:39 GMT-03:00
Scheduled -
Start time: 13:30PM (-3) End time: 14:30pm (-3) Impact: all PMs are affected, during the resolution period, all transactions performed via the Baokim system will be temporarily unsuccessful. This includes payment transactions and access to the administrative system.
Dec 10, 04:39 GMT-03:00
Resolved -
This incident has been resolved.
Dec 10, 10:46 GMT-03:00
Investigating -
We have identified some processing issues with Opay Digital Services Limited in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 10, 05:31 GMT-03:00
Resolved -
This incident has been resolved.
Dec 10, 10:12 GMT-03:00
Investigating -
We have identified some processing issues with Skye Bank Plc (Nigeria) in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 10, 03:18 GMT-03:00
Resolved -
This incident has been resolved.
Dec 10, 09:57 GMT-03:00
Investigating -
We have identified some processing issues with NUMBERS-EASYPAISA in PAKISTAN. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 10, 06:08 GMT-03:00
Resolved -
This incident has been resolved.
Dec 10, 09:41 GMT-03:00
Investigating -
We have identified some processing issues with MFS in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 10, 08:21 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 10, 08:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 03:00 GMT-03:00
Scheduled -
The following services won't be available during this period: - SPEI connection - Transactional Financial Link - Financial Link for inquiries - Sending and receiving orders - H2H message notifications - Technology Integrators Services - CoDi R2 - CoDi Web - SICLI - PLD account validation and registration (Whitelist)
Dec 2, 01:51 GMT-03:00
Resolved -
This incident has been resolved.
Dec 10, 00:42 GMT-03:00
Investigating -
We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 10, 00:33 GMT-03:00
Resolved -
This incident has been resolved.
Dec 9, 14:15 GMT-03:00
Investigating -
We have identified some processing issues with AZUL and CARDNET in Dominican Republic We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 9, 13:41 GMT-03:00
Resolved -
This incident has been resolved.
Dec 9, 06:45 GMT-03:00
Investigating -
We have identified some processing issues with MFS in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 9, 04:51 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 9, 00:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 20:00 GMT-03:00
Scheduled -
A planned system maintenance scheduled for 9th December 2025. During this period, Mobile Money services will be unavailable for all customers and partners. Services will be restored promptly upon completion of the maintenance.
Dec 8, 05:45 GMT-03:00
Resolved -
This incident has been resolved.
Dec 8, 19:23 GMT-03:00
Investigating -
We have identified some processing issues with Issuer COELSA in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 8, 17:22 GMT-03:00
Resolved -
This incident has been resolved.
Dec 8, 17:18 GMT-03:00
Investigating -
We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 8, 16:30 GMT-03:00
Resolved -
This incident has been resolved.
Dec 8, 12:35 GMT-03:00
Investigating -
We have identified some processing issues with MFS in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 8, 07:07 GMT-03:00
Resolved -
This incident has been resolved.
Dec 8, 04:19 GMT-03:00
Investigating -
We have identified some processing issues with NAPS in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 8, 03:44 GMT-03:00
Resolved -
This incident has been resolved.
Dec 8, 02:02 GMT-03:00
Investigating -
We have identified some processing issues with Prisma, Decidir in Argentina. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 7, 23:44 GMT-03:00