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LATAM Payments processing partners
Under Maintenance
Scheduled -
Additional monitoring will be in place during and post the maintenance. Intermittent CIP generation delays/failures may occur during the maintenance window.
Jul 21, 2026 - 18:08 GMT-03:00
We have received a communication from Redeban informing us of a scheduled maintenance window will be carried out on their services This window will last for 4 hours, and we do not expect any intermittent service disruptions or unavailability. Our team will continuously monitor the systems throughout the entire maintenance and will report any updates in a timely manner. Posted on
Jul 21, 2026 - 12:58 GMT-03:00
During the maintenance window, some payment and payout services may experience temporary delays or limited functionality. Event queries, webhooks, order inquiries, and merchant administration tools may be unavailable or delayed, while certain requests will be queued or may require resubmission after maintenance. Visa Direct and Mastercard Send services will remain available. Posted on
Jul 17, 2026 - 23:46 GMT-03:00
Stitch will be undergoing scheduled maintenance.During this time, minor impact of services linked to the Stitch API is expected. Posted on
Jul 15, 2026 - 11:29 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 22, 00:01 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 17:00 GMT-03:00
Scheduled -
During the maintenance window, ABSA do not expect any service impact. However, intermittent connectivity may be experienced.
Jul 3, 09:36 GMT-03:00
Resolved -
This incident has been resolved.
Jul 21, 21:12 GMT-03:00
Investigating -
We have identified some processing issues with Redeban-Occidente in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 21, 20:45 GMT-03:00
Resolved -
This incident has been resolved.
Jul 21, 10:13 GMT-03:00
Update -
We are continuing to investigate this issue.
Jul 21, 10:00 GMT-03:00
Investigating -
We have identified some processing issues with Worldpay in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 21, 08:36 GMT-03:00
Resolved -
This incident has been resolved.
Jul 21, 09:54 GMT-03:00
Investigating -
We have identified some processing issues with DC Ecuador & Discover Ecuador in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 21, 09:29 GMT-03:00
Resolved -
This incident has been resolved.
Jul 21, 07:36 GMT-03:00
Investigating -
We have identified some processing issues with Fawry in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 21, 07:33 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 21, 00:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 17:00 GMT-03:00
Scheduled -
During the maintenance window, ABSA do not expect any service impact. However, intermittent connectivity may be experienced.
Jul 3, 09:31 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 20, 20:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 19:00 GMT-03:00
Scheduled -
Please note that Stitch will be undergoing scheduled maintenance. During this time, we do not expect any downtime linked to the Stitch API
Jul 20, 05:21 GMT-03:00
Resolved -
This incident has been resolved.
Jul 20, 15:34 GMT-03:00
Investigating -
We have identified some processing issues with Razer in Malaysia. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 20, 14:28 GMT-03:00
Resolved -
This incident has been resolved.
Jul 20, 14:56 GMT-03:00
Investigating -
We have identified some processing issues with Razorpay in India. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 20, 14:01 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 20, 14:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 13:00 GMT-03:00
Scheduled -
Processor will be performing maintenance on the database as scheduled below:
Channel: Fiuu Payment Channels Date: 21st July 2026 (Tuesday) Time / Duration: 12:00 AM until 01:00 AM (GMT+8) , 1 hour Impact: There will be an interruption to payment services and operations during the maintenance window.
Jul 8, 10:50 GMT-03:00
Resolved -
This incident has been resolved.
Jul 20, 05:29 GMT-03:00
Investigating -
We have identified some processing issues with Hey Banregio in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 20, 05:14 GMT-03:00
Resolved -
This incident has been resolved.
Jul 19, 21:31 GMT-03:00
Investigating -
We have identified some processing issues with Bancard in Paraguay. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 19, 21:07 GMT-03:00
Resolved -
This incident has been resolved.
Jul 19, 19:52 GMT-03:00
Investigating -
We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 19, 19:09 GMT-03:00
Resolved -
This incident has been resolved.
Jul 19, 17:55 GMT-03:00
Investigating -
We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 19, 15:47 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 19, 09:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 05:00 GMT-03:00
Scheduled -
We have received a communication from Banco de la República informing us that a scheduled maintenance window will be carried out on the Bre-B service, in order to maintain the availability of their products.
This window will last for approximately 4 hours, during which intermittent service disruptions or temporary unavailability may occur. Our team will maintain continuous monitoring throughout the entire maintenance, and we will report any developments in a timely manner.
Jul 1, 19:27 GMT-03:00
Resolved -
This incident has been resolved.
Jul 19, 05:52 GMT-03:00
Investigating -
We have identified some processing issues with Pix Direct | Brazil in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 19, 05:08 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 19, 04:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 GMT-03:00
Scheduled -
We have received a communication from ACH informing us that a scheduled maintenance window will be carried out on the PSE service, in order to maintain the availability of their products. This window will last for approximately 6 hours, Please note that no impact on production is expected during this maintenance window. However, our team will maintain continuous monitoring throughout the entire process, and we will report any developments in a timely manner.
Jul 6, 11:24 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 19, 01:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 19:00 GMT-03:00
Scheduled -
Nedbank will be performing planned maintenance on their platform. Systems might be down intermittently for the duration of the maintenance.
Jul 15, 10:26 GMT-03:00
Resolved -
This incident has been resolved.
Jul 19, 00:32 GMT-03:00
Investigating -
We have identified some processing issues with Monnify-Moniepoint in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 19, 00:11 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 19, 00:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 20:00 GMT-03:00
Scheduled -
During this maintenance window, approximately 15 minutes of intermittent downtime is expected.
As a result, Mobile Wallet (Non-Vodafone) transactions may experience brief intermittent interruptions. The maintenance may also impact the Paymob Mobile Application, POS (Point of Sale), and Online Payment services.
Jul 17, 00:24 GMT-03:00
Resolved -
This incident has been resolved.
Jul 18, 22:58 GMT-03:00
Investigating -
We have identified some processing issues with T.C. ZIRAAT BANKASI A.S. & Ziraat Bankası in Turkey. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 18, 22:30 GMT-03:00
Resolved -
This incident has been resolved.
Jul 18, 16:48 GMT-03:00
Investigating -
We have identified some processing issues with BINGA in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 18, 16:42 GMT-03:00
Resolved -
This incident has been resolved.
Jul 18, 13:23 GMT-03:00
Investigating -
We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 18, 12:17 GMT-03:00
Resolved -
This incident has been resolved.
Jul 18, 13:04 GMT-03:00
Investigating -
We have identified some processing issues with Fawry Card in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 18, 12:05 GMT-03:00
Resolved -
This incident has been resolved.
Jul 18, 08:05 GMT-03:00
Investigating -
We have identified some processing issues with BANCO SANTANDER S.A. in Uruguay. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 18, 04:27 GMT-03:00
Resolved -
This incident has been resolved.
Jul 18, 06:32 GMT-03:00
Investigating -
We have identified some processing issues with BANCO NACIONAL DE COSTA RICA in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 18, 06:23 GMT-03:00
Resolved -
This incident has been resolved.
Jul 18, 05:31 GMT-03:00
Investigating -
We have identified some processing issues with Flutterwave in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 18, 04:22 GMT-03:00
Resolved -
This incident has been resolved.
Jul 17, 23:20 GMT-03:00
Investigating -
We have identified some processing issues with ACH in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 17, 22:59 GMT-03:00
Resolved -
This incident has been resolved.
Jul 17, 21:29 GMT-03:00
Investigating -
We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 17, 21:08 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 17, 04:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 03:00 GMT-03:00
Update -
We will be undergoing scheduled maintenance during this time.
Jun 26, 06:19 GMT-03:00
Scheduled -
Mastercard teams will perform planned maintenance in the Europe (EU) region. During the scheduled window, impacted customers may experience an increase in transaction timeouts and/or failed transactions for approximately 15 seconds
Jun 26, 06:17 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 16, 17:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 14:00 GMT-03:00
Scheduled -
VISA branded credit cards issued by entities other than the VISA JAPAN Group (VJA) will be affected by the VISA JAPAN Group (Destination Code: 2a99663). When used in this manner, an error response will occur for approximately one minute during maintenance period.
Jun 24, 05:32 GMT-03:00
Resolved -
This incident has been resolved.
Jul 16, 05:17 GMT-03:00
Investigating -
We have identified some processing issues with BANCO DE CREDITO DEL PERU in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 16, 02:45 GMT-03:00
Resolved -
This incident has been resolved.
Jul 16, 00:47 GMT-03:00
Investigating -
We have identified some processing issues with Cybersource-Bepsa in Paraguay. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 15, 21:11 GMT-03:00
Resolved -
This incident has been resolved.
Jul 16, 00:39 GMT-03:00
Investigating -
We have identified some processing issues with Cybersource-Bepsa, Cybersource-Upay in Paraguay. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 16, 00:38 GMT-03:00
Resolved -
This incident has been resolved.
Jul 15, 22:29 GMT-03:00
Investigating -
We have identified some processing issues with Union Bank in Philippines. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 15, 22:27 GMT-03:00
Resolved -
This incident has been resolved.
Jul 15, 19:31 GMT-03:00
Investigating -
We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 15, 19:19 GMT-03:00
Resolved -
This incident has been resolved.
Jul 15, 18:00 GMT-03:00
Investigating -
We have identified some processing issues with Fawry in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 15, 17:39 GMT-03:00
Resolved -
This incident has been resolved.
Jul 15, 14:09 GMT-03:00
Update -
Hello Team,
We are working proactively to resolve this issue and appreciate your patience during this process.
Jul 15, 11:09 GMT-03:00
Investigating -
We have identified some processing issues with Xendit in Malaysia. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 15, 08:52 GMT-03:00
Resolved -
This incident has been resolved.
Jul 15, 06:49 GMT-03:00
Identified -
We have identified some 3Ds processing issues with Peach Payments in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 15, 05:13 GMT-03:00
Resolved -
This incident has been resolved.
Jul 15, 03:01 GMT-03:00
Investigating -
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 15, 02:56 GMT-03:00
Resolved -
This incident has been resolved.
Jul 14, 18:14 GMT-03:00
Update -
We are still investigating the issue and will provide an update as soon as possible.
Jul 14, 16:10 GMT-03:00
Investigating -
We have identified some processing issues with Datalogic in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 14, 12:07 GMT-03:00
Resolved -
This incident has been resolved.
Jul 14, 14:49 GMT-03:00
Investigating -
We are currently investigating an issue affecting Capitec Pay transactions. Our team has identified the issue and has engaged Capitec Pay to investigate and work towards a resolution.
We apologise for any inconvenience this may cause and will continue to provide updates on this status page as more information becomes available.
Jul 14, 11:20 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 14, 00:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 17:00 GMT-03:00
Scheduled -
During the maintenance window, ABSA do not expect any service impact. However, intermittent connectivity may be experienced.
Jul 3, 09:27 GMT-03:00
Resolved -
This incident has been resolved.
Jul 13, 23:25 GMT-03:00
Investigating -
We have identified some processing issues with Yape in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 13, 23:14 GMT-03:00
Resolved -
This incident has been resolved.
Jul 13, 20:27 GMT-03:00
Investigating -
We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 13, 19:35 GMT-03:00
Resolved -
This incident has been resolved.
Jul 13, 19:10 GMT-03:00
Investigating -
We have identified some processing issues with Doku in Indonesia. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 13, 19:01 GMT-03:00
Resolved -
This incident has been resolved.
Jul 13, 16:39 GMT-03:00
Investigating -
We have identified some processing issues with Worldpay in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 13, 16:21 GMT-03:00
Resolved -
This incident has been resolved.
Jul 13, 15:13 GMT-03:00
Update -
The Peach team has escalated the issue to Nedbank. We are awaiting their feedback and will provide an update once received.
Jul 13, 13:41 GMT-03:00
Update -
We are continuing to investigate this issue and will share further updates as soon as more information is available
Jul 13, 10:26 GMT-03:00
Investigating -
We have identified some processing issues with Peach-Nedbank in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 13, 08:23 GMT-03:00
Resolved -
This incident has been resolved.
Jul 13, 11:10 GMT-03:00
Investigating -
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 13, 11:01 GMT-03:00
Resolved -
This incident has been resolved.
Jul 13, 09:16 GMT-03:00
Investigating -
We have identified some processing issues with Cielo, REDE in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 13, 08:51 GMT-03:00
Resolved -
This incident has been resolved.
Jul 13, 08:49 GMT-03:00
Investigating -
We have identified some processing issues with OXXO in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 13, 05:56 GMT-03:00
Resolved -
This incident has been resolved.
Jul 13, 00:41 GMT-03:00
Investigating -
We have identified some processing issues with Yape in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 12, 23:56 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 13, 00:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 17:00 GMT-03:00
Scheduled -
During the maintenance window, ABSA do not expect any service impact. However, intermittent connectivity may be experienced.
Jul 3, 09:24 GMT-03:00
Resolved -
This incident has been resolved.
Jul 12, 23:19 GMT-03:00
Investigating -
We have identified some processing issues with FNB Direct in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 12, 21:54 GMT-03:00
Resolved -
This incident has been resolved.
Jul 12, 19:44 GMT-03:00
Investigating -
We have identified some processing issues with Naps in Morocco. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 12, 19:40 GMT-03:00
Resolved -
This incident has been resolved.
Jul 12, 18:29 GMT-03:00
Investigating -
We have identified some processing issues with Yape in Peru. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 12, 18:04 GMT-03:00
Resolved -
This incident has been resolved.
Jul 12, 17:21 GMT-03:00
Investigating -
We have identified some processing issues with Fawry in Egypt. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 12, 17:09 GMT-03:00
Resolved -
This incident has been resolved.
Jul 12, 11:24 GMT-03:00
Investigating -
We have identified some processing issues with Banco Itau Hybrid in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 12, 11:07 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 12, 07:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:00 GMT-03:00
Scheduled -
We have received a communication from ACH informing us that a scheduled maintenance window will be carried out on the PSE service, in order to maintain the availability of their products. This maintenance window will last for a total of 8 hours, during which the service could experience intermittency. Within this timeframe, there will be a specific period of total unavailability of the service on July 12 from 02:00 to 05:00. Our team will maintain continuous monitoring throughout the entire maintenance, and we will report any developments in a timely manner.
Jul 2, 15:07 GMT-03:00
Resolved -
This incident has been resolved.
Jul 12, 05:39 GMT-03:00
Investigating -
We have identified some processing issues with BANCO MULTIPLE BHD, S. A. in Dominican Republic. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 12, 04:58 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Jul 12, 04:10 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:01 GMT-03:00
Scheduled -
Impact: Channels not available during the software release: Absa Online Banking & Card Not Present (CNP) Mobile Banking Application Telephone Banking
Jun 22, 11:34 GMT-03:00
Resolved -
This incident has been resolved.
Jul 12, 03:29 GMT-03:00
Update -
We are continuing to investigate this issue.
Jul 12, 03:28 GMT-03:00
Investigating -
We have identified some processing issues with Nequi in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 12, 01:46 GMT-03:00
Resolved -
This incident has been resolved.
Jul 12, 00:16 GMT-03:00
Investigating -
We have identified some processing issues with AlBarid Bank in Morocco. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 11, 21:28 GMT-03:00
Resolved -
This incident has been resolved.
Jul 11, 21:19 GMT-03:00
Investigating -
We have identified some processing issues with Naps in Morocco. We have contacted the processor and we will provide an update as soon as it becomes available.
Jul 11, 20:02 GMT-03:00