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We believe that continuous improvement builds a competitive edge. Subscribe to our dLocal status page to stay updated on our maintenance schedule as we work to build the best payment infrastructure in emerging markets.

LATAM Payments processing partners Operational
Argentina - Payment Processors Operational
Bolivia - Payment Processors Operational
Brazil - Payment Processors Operational
Chile - Payment Processors Operational
Colombia - Payment Processors Operational
Ecuador - Payment Processors Operational
Mexico - Payment Processors Operational
Paraguay - Payment Processors Operational
Peru - Payment Processors Operational
Uruguay - Payment Processors Operational
CA Payments processing partners Operational
Costa Rica - Payment Processors Operational
Dominican Republic - Payment Processors Operational
El Salvador - Payment Processors Operational
Guatemala - Payment Processors Operational
Honduras - Payment Processors Operational
Nicaragua - Payment Processors Operational
Panama - Payment Processors Operational
EMEA Payment processing partners Operational
Bahrain - Payment Processors Operational
Benin - Payment Processors Operational
Cameroon - Payment Processors Operational
Chad - Payment Processors Operational
Democratic Republic of Congo - Payment Processors Operational
Egypt - Payment Processors Operational
Eswatini - Payment Processors Operational
Ghana - Payment Processors Operational
Guinea-Bissau - Payment Processors Operational
Ivory Coast - Payment Processors Operational
Jordan - Payment Processors Operational
Kenya - Payment Processors Operational
Madagascar - Payment Processors Operational
Morocco - Payment Processors Operational
Mozambique - Payment Processors Operational
Nigeria - Payment Processors Operational
Oman - Payment Processors Operational
Qatar - Payment Processors Operational
Rwanda - Payment Processors Operational
Saudi Arabia - Payment Processors Operational
Senegal - Payment Processors Operational
South Africa - Payment Processors Operational
Tanzania - Payment Processors Operational
Turkey - Payment Processors Operational
Uganda - Payment Processor Operational
United Arab Emirates (UAE) - Payment Processors Operational
Zambia - Payment Processors Operational
Zimbabwe - Payment Processors Operational
APAC Payment processing partners Operational
Bangladesh - Payment Processors Operational
China - Payment Processors Operational
India - Payment Processors Operational
Indonesia - Payment Processors Operational
Japan - Payment Processors Operational
Malaysia - Payment Processors Operational
Pakistan - Payment Processors Operational
Philippines - Payment Processors Operational
Thailand - Payment Processors Operational
Vietnam - Payment Processors Operational
dLocal Operational
90 days ago
100.0 % uptime
Today
dLocal API Operational
dLocal Merchant Dashboard Operational
dLocal website Operational
Redirect Payments Operational
90 days ago
100.0 % uptime
Today
dLocal Sandbox Operational
90 days ago
100.0 % uptime
Today
Sandbox - dLocal Merchant Dashboard Operational
90 days ago
100.0 % uptime
Today
Sandbox - dLocal API Operational
90 days ago
100.0 % uptime
Today
Twilio SMS, Latin America Operational
Twilio SMS Operational
Twilio PHONE NUMBERS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

ACH (PSE) services maintenance scheduled Mar 23, 2026 00:00-00:15 GMT-03:00

ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Posted on Mar 17, 2026 - 10:43 GMT-03:00

ACH (PSE) services maintenance scheduled Mar 23, 2026 03:00-06:00 GMT-03:00

ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Posted on Mar 17, 2026 - 10:43 GMT-03:00

NEQUI services maintenance scheduled Mar 23, 2026 05:00-07:00 GMT-03:00

Nequi will undergo scheduled maintenance, during which users will not be able to access the app. The service will be completely unavailable during this period.
Posted on Mar 20, 2026 - 23:23 GMT-03:00

NEQUI services maintenance scheduled Mar 23, 2026 05:00-07:00 GMT-03:00

Please note that NEQUI will undergo scheduled maintenance and the service will be fully unavailable, including PSE.
Posted on Mar 11, 2026 - 12:16 GMT-03:00

Rwanda – MTN Mobile Money scheduled maintenance Mar 23, 2026 06:00-13:00 GMT-03:00

The processor is undergoing a scheduled maintenance. During this time all services will be unavailable
Posted on Mar 19, 2026 - 12:29 GMT-03:00

Credibanco Maintenance Mar 24, 2026 01:00-07:00 GMT-03:00

Maintenance: may experience intermittent or disconnected service.
Posted on Mar 13, 2026 - 13:34 GMT-03:00

HEY MX - Scheduled Maintenance Mar 24, 2026 04:00-06:00 GMT-03:00

No service impact is expected.
Posted on Mar 18, 2026 - 15:56 GMT-03:00

PSE ACH - Maintenance Mar 24, 2026 23:00 - Mar 25, 2026 03:00 GMT-03:00

There may be intermittent service interruptions in the PSE service between 02:00 and 04:00 on March 25.
Posted on Mar 13, 2026 - 13:39 GMT-03:00

Arcus MX - Scheduled Maintenance Mar 24, 2026 23:00 - Mar 25, 2026 05:00 GMT-03:00

The transfer platform may experience interruptions.
Posted on Mar 20, 2026 - 13:30 GMT-03:00

ACH (PSE) services maintenance scheduled Mar 26, 2026 22:00 - Mar 27, 2026 05:00 GMT-03:00

Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 2:10 AM (GMT-3) on March 27.
Posted on Mar 13, 2026 - 21:31 GMT-03:00

Arcus MX - Scheduled Maintenance Mar 27, 2026 01:00-04:00 GMT-03:00

The transfer platform may experience interruptions.
Posted on Mar 20, 2026 - 13:34 GMT-03:00

Peach planned maintenance Mar 28, 2026 21:00 - Mar 29, 2026 00:00 GMT-03:00

Upcoming scheduled maintenance notice

Our platform team will be performing a maintenance from 21:00 to 0:00 AM on 28 March 2026.

Processing could be interrupted for a few seconds only.

Start time: Mar 28, 21:00

Estimated duration: 3 hours

Components affected: Peach card processing platform

Posted on Mar 18, 2026 - 04:33 GMT-03:00

MOKA TR - Scheduled Maintenance Apr 4, 2026 22:00 - Apr 5, 2026 00:00 GMT-03:00

During this time window, there may be intermittent service interruptions or delays in transaction processing.
Posted on Mar 20, 2026 - 08:28 GMT-03:00

Redeban (Refunds) services maintenance scheduled Apr 7, 2026 02:00-05:00 GMT-03:00

Redeban has scheduled maintenance on its refunds API. During the continuity exercise window, the SITA application will be out of service, and therefore it will not be possible to access its functionalities: SAC, SAC API, and Refunds, during the scheduled test date and time
Posted on Mar 21, 2026 - 00:03 GMT-03:00

PSE services maintenance scheduled Apr 11, 2026 23:00 - Apr 12, 2026 05:00 GMT-03:00

Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 5:00 AM (GMT-3) on April 12.
Posted on Mar 19, 2026 - 19:53 GMT-03:00

Planned Maintenance: Mastercard Gateway - EU Apr 16, 2026 00:00-01:00 GMT-03:00

Mastercard teams will perform planned maintenance on Mastercard Gateway.
During the maintenance, there might be an increase in transaction timeouts and/or failed transactions for approximately 01 minute.

Posted on Feb 25, 2026 - 08:33 GMT-03:00
Mar 22, 2026
Completed - The scheduled maintenance has been completed.
Mar 22, 13:31 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:30 GMT-03:00
Scheduled - Dear Partner,

Please be advised that we will be using the PayMob gateway to perform scheduled maintenance during the window noted below.
Service availability may be impacted for the listed components.

Planned Activity
Paymob has scheduled a maintenance activity on the Mobile Wallet Gateway, which may cause intermittent downtime during non-peak hours.


Duration:
Approximately 15 minutes of intermittent downtime expected.

📍Egypt (Cairo Local Time)

Date: Sunday, 22 March 2025

Time: 02:30 AM to 02:30 PM

📍 Uruguay

21 March 2025 Saturday, 21 March 2025

Time: 21:30 tp 09:30 next day

Mar 21, 22:15 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 22, 07:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:00 GMT-03:00
Scheduled - Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 5:00 AM (GMT-3) on March 22.
Feb 26, 20:58 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 22, 06:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 05:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Mar 17, 10:42 GMT-03:00
Resolved - This incident has been resolved.
Mar 22, 04:05 GMT-03:00
Update - We are still experiencing this issue. We will update you once we receive the processor’s response
Mar 22, 03:02 GMT-03:00
Investigating - We have identified some processing issues with Monnify(Bank Transfer) in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 22, 01:08 GMT-03:00
Resolved - This incident has been resolved.
Mar 22, 03:38 GMT-03:00
Investigating - We are currently investigating this issue.
Mar 22, 02:42 GMT-03:00
Mar 21, 2026
Completed - The scheduled maintenance has been completed.
Mar 21, 20:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 17:00 GMT-03:00
Scheduled - Capitec scheduled maintenance

Scheduled March 21, 2026 17:00

Capitec will be undergoing scheduled maintenance. During this time, Capitec services may experience degraded performance.

Stitch's core platform remains fully operational.

Affected Components:

Pay By Bank

Capitec Pay
Under maintenance

Mar 20, 11:26 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 21, 14:25 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 14:00 GMT-03:00
Scheduled - We will undergoing scheduled maintenance during this time.
Mar 20, 07:30 GMT-03:00
Resolved - This incident has been resolved.
Mar 21, 07:02 GMT-03:00
Investigating - We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 21, 04:10 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 21, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 GMT-03:00
Scheduled - We will be undergoing schedule maintenance at this time.
Mar 18, 12:46 GMT-03:00
Mar 20, 2026
Resolved - This incident has been resolved.
Mar 20, 22:43 GMT-03:00
Investigating - We have identified some processing issues with PICPAY in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 20, 22:27 GMT-03:00
Resolved - This incident has been resolved.
Mar 20, 20:45 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 20, 19:17 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 20, 16:55 GMT-03:00
Investigating - We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 20, 14:55 GMT-03:00
Resolved - This incident has been resolved.
Mar 20, 17:42 GMT-03:00
Investigating - We have identified some processing issues with BAC CREDOMATIC in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 20, 17:38 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 20, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 07:00 GMT-03:00
Scheduled - Routine procedure in place; could experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Mar 13, 17:29 GMT-03:00
Resolved - This incident has been resolved.
Mar 20, 09:55 GMT-03:00
Investigating - We have identified some processing issues with NAPS in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 20, 09:28 GMT-03:00
Resolved - This incident has been resolved.
Mar 20, 07:45 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 20, 07:45 GMT-03:00
Update - We are continuing to investigate this issue, We will update the Bank feedback once available.
Mar 19, 23:18 GMT-03:00
Update - We are continuing to investigate this issue, We will update the Bank feedback once available.
Mar 19, 20:25 GMT-03:00
Update - We are still experiencing this issue, we will provide an update as soon as it becomes available from the bank.
Mar 19, 18:35 GMT-03:00
Update - We are still experiencing this issue, we will provide an update as soon as it becomes available from the bank.
Mar 19, 17:00 GMT-03:00
Update - We are still experiencing this issue. We will update the processors feedback once available
Mar 19, 14:52 GMT-03:00
Update - We are still experiencing this issue. We will update the processors feedback once available.
Mar 19, 12:35 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 19, 08:58 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 19, 07:42 GMT-03:00
Investigating - We have identified some processing issues with BBVA BANCOMER S.A. in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 19, 01:07 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 20, 05:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 22:00 GMT-03:00
Scheduled - Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 2:10 AM (GMT-3) on March 20.
Mar 13, 21:30 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 20, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 01:00 GMT-03:00
Scheduled - TuCompra will be undergoing scheduled maintenance and could present some intermittences.
Mar 16, 14:26 GMT-03:00
Mar 19, 2026
Completed - The scheduled maintenance has been completed.
Mar 19, 20:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 GMT-03:00
Scheduled - Upcoming scheduled maintenance notice

Please note that Stitch will be undergoing scheduled maintenance

During this time, we do not expect any downtime with services linked to the Stitch API.

The estimated window of maintenance will be under 60 minutes.

Start time: Mar 19, 19:00

Estimated duration: 1 hour

Components affected: Stitch - Stitch API

Mar 16, 04:29 GMT-03:00
Resolved - This incident has been resolved.
Mar 19, 16:58 GMT-03:00
Update - We are still experiencing this issue. We will update the processors feedback once available
Mar 19, 14:53 GMT-03:00
Update - We are still experiencing this issue. We will update the processors feedback once available.
Mar 19, 12:36 GMT-03:00
Update - The issue is still ongoing. We will update the processors comments once we receive them.
Mar 19, 10:09 GMT-03:00
Investigating - We have identified latency issues affecting payment processing with Opay Digital Services Limited in Nigeria. We have contacted the processor and are actively monitoring the situation. Updates will be provided as soon as additional information becomes available.
Mar 19, 03:00 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 19, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 07:00 GMT-03:00
Scheduled - Routine procedure in place; could experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Mar 13, 17:28 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 19, 08:00 GMT-03:00
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 19, 07:42 GMT-03:00
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 19, 05:06 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 05:00 GMT-03:00
Scheduled - No service impact is expected.
Mar 10, 19:28 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 19, 07:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 02:01 GMT-03:00
Scheduled - Datafast will be undergoing scheduled maintenance, during which Visa, MasterCard, and Amex processing may experience some intermittency.
Mar 17, 10:41 GMT-03:00
Resolved - This incident has been resolved.
Mar 19, 05:05 GMT-03:00
Investigating - We have identified some processing issues with OPENPAY in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 19, 04:05 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 19, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 03:00 GMT-03:00
Scheduled - During this period, the following services will be impacted:

• Transactional Financial Link
• Financial Link for inquiries
• Technology Integration Services
• Web Inquiry Services
• CoDi®
• CoDi Web
• DIMO
• Bill Payments
• PLD validation service for account onboarding (Whitelist, applies only to Indirect Participation)

Sending and receiving transactions will NOT be available. We recommend placing outbound transactions on hold until services are restored.

Mar 18, 15:41 GMT-03:00
Resolved - This incident has been resolved.
Mar 19, 02:51 GMT-03:00
Investigating - We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 19, 01:18 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 19, 02:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:01 GMT-03:00
Scheduled - Upcoming scheduled maintenance notice

Our platform team will be performing a failover test on Thursday, 18 March 2026. Processing could be interrupted for a few seconds only.

Start time: Mar 18, 22:00 SAST

Estimated duration: 4 hours

Components affected: Peach card processing platform

Mar 6, 09:54 GMT-03:00
Mar 18, 2026
Completed - The scheduled maintenance has been completed.
Mar 18, 23:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 18:00 GMT-03:00
Scheduled - Airtel Money will undergo routine system maintenance tonight from 12:00 AM to 5:00 AM ( Kenya time)

During this period, Airtel Money services may experience intermittent disruptions or limited availability.

Mar 18, 07:57 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 18, 23:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 GMT-03:00
Scheduled - Services may be affected during the maintenance window for a few minutes.
Mar 6, 08:31 GMT-03:00
Resolved - This incident has been resolved.
Mar 18, 15:29 GMT-03:00
Investigating - We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 18, 14:49 GMT-03:00
Resolved - This incident has been resolved.
Mar 18, 11:21 GMT-03:00
Investigating - We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 18, 11:09 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 18, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 07:00 GMT-03:00
Scheduled - Routine procedure in place; could experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Mar 13, 17:28 GMT-03:00
Resolved - This incident has been resolved.
Mar 18, 10:20 GMT-03:00
Investigating - We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 18, 10:04 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 18, 07:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 02:01 GMT-03:00
Scheduled - Datafast will be undergoing scheduled maintenance, during which Visa, MasterCard, and Amex processing may experience some intermittency.
Mar 17, 10:41 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 18, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 02:00 GMT-03:00
Scheduled - Kushki will be undergoing scheduled maintenance and may experience some intermittence in Visa and Master processing.
Mar 13, 17:34 GMT-03:00
Resolved - This incident has been resolved.
Mar 18, 03:06 GMT-03:00
Investigating - We have identified some processing issues with DECIDIR in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 18, 01:50 GMT-03:00
Resolved - This incident has been resolved.
Mar 18, 02:52 GMT-03:00
Investigating - We have identified some processing issues with OPENPAY in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 18, 02:41 GMT-03:00
Mar 17, 2026
Resolved - This incident has been resolved.
Mar 17, 22:35 GMT-03:00
Investigating - We have identified some processing issues with Getnet in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 17, 22:05 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 17, 20:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 19:00 GMT-03:00
Scheduled - Upcoming scheduled maintenance notice

Please note that Stitch will be undergoing scheduled maintenance.

During this time, we do not expect any downtime with services linked to the Stitch API.

The estimated window of maintenance will be under 60 minutes.

Start time: Mar 17, 19:00

Estimated duration: 1 hour

Components affected: Stitch - Stitch API

Mar 16, 04:32 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 17, 17:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 16:00 GMT-03:00
Scheduled - We would be undergoing a brief maintenance during this period.
Mar 16, 06:43 GMT-03:00
Resolved - This incident has been resolved.
Mar 17, 15:11 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 17, 14:24 GMT-03:00
Investigating - We have identified some processing issues with Easypaisa payment method in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 17, 13:18 GMT-03:00
Resolved - This incident has been resolved.
Mar 17, 14:17 GMT-03:00
Investigating - We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 17, 13:41 GMT-03:00
Resolved - This incident has been resolved.
Mar 17, 12:57 GMT-03:00
Investigating - We have identified some processing issues with 9PAY in VIETNAM. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 17, 12:55 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 17, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 07:00 GMT-03:00
Scheduled - Routine procedure in place; could experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Mar 13, 17:27 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 17, 09:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 01:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 13, 11:46 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 17, 04:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 04:00 GMT-03:00
Scheduled - Interdin will be undergoing scheduled maintenance, during which Visa, MasterCard, Diners and Discover processing may experience some intermittency.
Mar 13, 16:57 GMT-03:00
Mar 16, 2026
Resolved - This incident has been resolved.
Mar 16, 22:33 GMT-03:00
Investigating - We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 16, 22:10 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 16, 14:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 14:00 GMT-03:00
Scheduled - We will be undergoing schedule maintenance during this time.
Mar 16, 10:31 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 16, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 07:00 GMT-03:00
Scheduled - Routine procedure in place; could experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Mar 13, 17:27 GMT-03:00
Resolved - This incident has been resolved.
Mar 16, 07:35 GMT-03:00
Investigating - We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 16, 07:23 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 16, 07:02 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 01:01 GMT-03:00
Scheduled - Datafast will be undergoing scheduled maintenance, during which Visa, MasterCard, and Amex processing may experience some intermittency.
Mar 13, 17:31 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 16, 07:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 02:00 GMT-03:00
Scheduled - Datafast will be undergoing scheduled maintenance, during which Visa, MasterCard, and Amex processing may experience some intermittency.
Mar 13, 15:22 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 16, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 03:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Mar 11, 12:22 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 16, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 02:01 GMT-03:00
Scheduled - Kushki will be undergoing scheduled maintenance and may experience some intermittence in Visa and Master processing.
Mar 13, 17:34 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 16, 03:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 01:30 GMT-03:00
Scheduled - Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 2:30 AM (GMT-3) on March 16.
Mar 3, 22:35 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 16, 01:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 22:00 GMT-03:00
Scheduled - Scheduled maintenance on the PIX payins and payouts system for improvements, including AWS updates, MED APIs regulatory updates, and PIX QR Code certificate updates. There may be brief service interruptions during this time.
Mar 11, 12:21 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 16, 01:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 19:00 GMT-03:00
Scheduled - Upcoming scheduled maintenance notice

Nedbank will be performing their monthly planned maintenance. The system might be down intermittently for the duration of the maintenance.

Start time: Mar 15

Estimated duration: 6 hours

Components affected: Third-party Platforms - Nedbank card

Mar 13, 04:50 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 16, 00:15 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 00:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Mar 11, 12:21 GMT-03:00
Mar 15, 2026
Resolved - This incident has been resolved.
Mar 15, 21:54 GMT-03:00
Update - We are still working on fixing the issue
Mar 15, 19:53 GMT-03:00
Update - We are still working on fixing the issue
Mar 15, 17:45 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 15, 16:02 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 15, 14:33 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 15, 14:25 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 15, 14:13 GMT-03:00
Investigating - We have identified some processing issues with BAC CREDOMATIC in ALL CHANNELS. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 15, 12:55 GMT-03:00
Resolved - This incident has been resolved.
Mar 15, 10:31 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 15, 09:04 GMT-03:00
Update - We are still experiencing the same problem and are currently waiting for the processor’s feedback.
Mar 15, 08:03 GMT-03:00
Update - We are still experiencing the same problem and are currently waiting for the processor’s feedback. We will provide an update once we receive it
Mar 15, 06:25 GMT-03:00
Investigating - We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 15, 04:48 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 15, 06:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 05:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Mar 11, 12:19 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 15, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 00:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 11, 11:54 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 15, 03:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:30 GMT-03:00
Scheduled - Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 2:30 AM (GMT-3) on March 15.
Mar 3, 22:33 GMT-03:00
Resolved - This incident has been resolved.
Mar 15, 03:29 GMT-03:00
Update - We are still experiencing the same problem and are currently waiting for the processor’s feedback. We will provide an update once we receive it.
Mar 15, 01:49 GMT-03:00
Investigating - We have identified some processing issues with Flutterwave in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 15, 00:23 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 15, 01:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 18:00 GMT-03:00
Scheduled - This is a disaster recovery failover maintenance to ensure platform optimal performance.
There may be disruptions to services during the period.

Mar 10, 07:14 GMT-03:00
Mar 14, 2026
Resolved - This incident has been resolved.
Mar 14, 22:13 GMT-03:00
Investigating - We have identified some processing issues with Flutterwave in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 14, 20:48 GMT-03:00
Resolved - This incident has been resolved.
Mar 14, 14:54 GMT-03:00
Investigating - We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 14, 13:29 GMT-03:00
Resolved - This incident has been resolved.
Mar 14, 08:36 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 14, 07:46 GMT-03:00
Update - We have identified some processing issues with Easypaisa payment method in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 14, 07:45 GMT-03:00
Investigating - We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 14, 07:35 GMT-03:00
Mar 13, 2026
Resolved - This incident has been resolved.
Mar 13, 23:14 GMT-03:00
Investigating - We have identified some processing issues with BANCO DE CREDITO DEL PERU in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 13, 23:06 GMT-03:00
Resolved - This incident has been resolved.
Mar 13, 19:25 GMT-03:00
Investigating - We have identified some processing issues with STP in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 13, 19:24 GMT-03:00
Resolved - This incident has been resolved
Mar 13, 16:48 GMT-03:00
Investigating - We have identified some processing issues with NEQUI in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 13, 16:33 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 13, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 07:00 GMT-03:00
Scheduled - Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Mar 5, 16:31 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 13, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 01:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Mar 3, 22:29 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 13, 02:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 23:00 GMT-03:00
Scheduled - Brief interruptions may occur.
Mar 10, 19:33 GMT-03:00
Mar 12, 2026
Resolved - This incident has been resolved.
Mar 12, 16:20 GMT-03:00
Investigating - We have identified some processing issues with KLAP in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 12, 16:10 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 12, 12:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 00:00 GMT-03:00
Scheduled - Please note that the Mobile Wallet will undergo scheduled maintenance. During this period, intermittent downtime of approximately 15 minutes may occur within the maintenance window.
Mar 11, 04:30 GMT-03:00
Resolved - This incident has been resolved.
Mar 12, 11:51 GMT-03:00
Investigating - We are observing intermittency and timeouts in the STA service, the BCB channel used for Protege+ checks. This is preventing or degrading new account openings and is directly impacting the smart pix flow (enrollment creation).

The Core Banking team is already investigating and monitoring the related alerts on our side. We will update this incident as soon as we have more information or once the service is stabilized.

Mar 12, 10:52 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 12, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 07:00 GMT-03:00
Scheduled - Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Mar 5, 16:31 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 12, 05:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 04:00 GMT-03:00
Scheduled - Please note that SIMPAISA will undergo scheduled maintenance for all portal services.
Impact: All portal services will be unavailable during this maintenance window due to maintenance activity and system upgrade. Services will be restored as soon as the maintenance is completed.

Mar 11, 15:34 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 12, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 01:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Mar 3, 22:28 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 12, 03:20 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 03:00 GMT-03:00
Scheduled - We will be undergoing a maintenance during this time, some intermittences may occur during this period of time
Mar 11, 20:27 GMT-03:00
Mar 11, 2026
Resolved - This incident has been resolved.
Mar 11, 22:18 GMT-03:00
Investigating - We have identified some processing issues with AZUL in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 11, 21:30 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 11, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 07:00 GMT-03:00
Scheduled - Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Mar 5, 16:30 GMT-03:00
Resolved - This incident has been resolved.
Mar 11, 03:28 GMT-03:00
Investigating - We have identified some processing issues with Pago Efectivo in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 11, 03:02 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 11, 02:00 GMT-03:00
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 11, 00:45 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 00:00 GMT-03:00
Scheduled - The transfer platform may experience brief interruptions.
Mar 10, 19:31 GMT-03:00
Resolved - This incident has been resolved.
Mar 11, 00:44 GMT-03:00
Update - We are continuing to investigate this issue.
Mar 11, 00:39 GMT-03:00
Investigating - We have identified some processing issues with MERCADOPAGO CHECKOUT PRO in ARGENTINA & MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 11, 00:37 GMT-03:00
Mar 10, 2026
Resolved - This incident has been resolved.
Mar 10, 23:45 GMT-03:00
Investigating - We have identified some processing issues with BANCO DE CREDITO DEL PERU in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 10, 23:30 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 10, 23:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 19:01 GMT-03:00
Scheduled - we will be undergoing a scheduled maintenance during this time.
Mar 10, 18:34 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 10, 19:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 17:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 10, 16:00 GMT-03:00
Resolved - This incident has been resolved.
Mar 10, 11:31 GMT-03:00
Investigating - We have identified some processing issues with BANCARD in PARAGUAY. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 10, 11:20 GMT-03:00
Resolved - This incident has been resolved.
Mar 10, 10:53 GMT-03:00
Update - We continue to have issue in payment processing with processor , will update as soon as we have more information from the processor .
Mar 10, 10:11 GMT-03:00
Update - We continue to have issue in payment processing with processor , will update as soon as we have more information from the processor .
Mar 10, 08:59 GMT-03:00
Investigating - We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 10, 07:48 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 10, 10:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 07:01 GMT-03:00
Scheduled - Routine procedure. May experience an interruption of approximately 3 minutes or less. BAC will be monitoring the situation.
Mar 5, 16:29 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 10, 08:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 05:01 GMT-03:00
Scheduled - Pago Efectivo will be undergoing mantainances on the scheduled times on QR solution
Mar 6, 14:33 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 10, 07:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 23:00 GMT-03:00
Scheduled - TBK will be undergoing mantainances on its Webpay and Onepay services on the schedulced time
Mar 6, 11:35 GMT-03:00
Resolved - This incident has been resolved.
Mar 10, 06:07 GMT-03:00
Investigating - We have identified some processing issues with WAFACASH (BINGA) in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 10, 04:07 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 10, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 02:00 GMT-03:00
Scheduled - Please note that ACH (PSE) will undergo scheduled maintenance and may experience intermittent disruptions. The service will be fully unavailable from 2:00 AM to 5:00 AM (GMT-3) on March 10.
Mar 4, 16:59 GMT-03:00
Resolved - This incident has been resolved.
Mar 10, 05:01 GMT-03:00
Investigating - We have identified some processing issues with FAWRY in EGYPT. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 10, 01:11 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 10, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 02:01 GMT-03:00
Scheduled - A scheduled maintenance will be performed on the central communications equipment between Redeban and financial institutions. This maintenance may cause intermittent connection disruptions (intermittent period of up to 3 minutes.
Mar 4, 19:44 GMT-03:00
Resolved - This incident has been resolved.
Mar 10, 02:03 GMT-03:00
Investigating - We have identified some processing issues with Banco CSF SA in BRAZIL. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 10, 01:46 GMT-03:00
Mar 9, 2026
Resolved - This incident has been resolved.
Mar 9, 23:23 GMT-03:00
Investigating - We have identified some processing issues with Banco de Credito del Peru in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Mar 9, 23:16 GMT-03:00
Completed - The scheduled maintenance has been completed.
Mar 9, 18:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 17:00 GMT-03:00
Scheduled - This is a maintenance to fix a bug on refunds leading to false positives.
No downtime is expected during the maintenance.

Mar 6, 11:00 GMT-03:00
Mar 8, 2026

No incidents reported.