We believe that continuous improvement builds a competitive edge. Subscribe to our dLocal status page to stay updated on our maintenance schedule as we work to build the best payment infrastructure in emerging markets.
Update -
We will be undergoing scheduled maintenance during this time.
Dec 05, 2025 - 15:19 GMT-03:00
Scheduled -
This maintenance will affect all SPEI participants, and there may be delays in the settlement of operations.
Dec 02, 2025 - 01:55 GMT-03:00
The following services won't be available during this period: - SPEI connection - Transactional Financial Link - Financial Link for inquiries - Sending and receiving orders - H2H message notifications - Technology Integrators Services - CoDi R2 - CoDi Web - SICLI - PLD account validation and registration (Whitelist) Posted on
Dec 02, 2025 - 01:51 GMT-03:00
COELSA maintenance. During the scheduled maintenance there can be intermittencies. Affects both Banco Comercio and BIND. Posted on
Dec 05, 2025 - 17:40 GMT-03:00
Resolved -
This incident has been resolved.
Dec 6, 04:34 GMT-03:00
Investigating -
We have identified some processing issues with CITIBANAMEX in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 6, 03:30 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 6, 04:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 01:00 GMT-03:00
Scheduled -
ACH (PSE) will undergo scheduled maintenance on December 6, 2025, from 1:00 a.m. to 4:00 a.m, and may experience some intermittencies. Service will be unavailable between 2:00 a.m. and 3:00 a.m.
Nov 26, 12:10 GMT-03:00
Resolved -
[RESOLVED] External Service Intermittency All platform services have returned to normal operating levels. A period of intermittent service was observed between approximately 08:56 GMT and 09:20 GMT, caused by a global resolution event initiated by an external provider (Cloudflare). This event impacted web application traffic. The external provider confirmed resolution at 09:20 GMT. We apologize for the disruption and confirm that our systems are stable and fully operational. For more technical details on the root cause, you may refer to the Cloudflare status page: https://www.cloudflarestatus.com/
Dec 5, 09:43 GMT-03:00
Resolved -
This incident has been resolved.
Dec 5, 07:11 GMT-03:00
Investigating -
We have identified some processing issues with XENDIT-QR- in THAILAND. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 5, 06:58 GMT-03:00
Resolved -
This incident has been resolved.
Dec 5, 05:11 GMT-03:00
Investigating -
We have identified some processing issues with AI BARID in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 4, 20:21 GMT-03:00
Resolved -
This incident has been resolved.
Dec 4, 21:56 GMT-03:00
Investigating -
We have identified some processing issues with Prisma in Argentina. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 4, 21:13 GMT-03:00
Resolved -
This incident has been resolved.
Dec 4, 04:47 GMT-03:00
Investigating -
We are reporting longer than usual response times for Immediate Transfers, starting at 8:42 PM. ( Argentina time) This event is beyond COELSA's control, and teams are currently analyzing the situation.
Dec 3, 22:02 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 4, 04:06 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:01 GMT-03:00
Scheduled -
During the specified period, Klap will be implementing several improvements to its acquiring service. During this time, the transactional service will be unavailable.
Dec 2, 16:43 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 4, 04:05 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:00 GMT-03:00
Scheduled -
On Tuesday, December 4, between 4:00 a.m. and 4:05 a.m., the transactional service will be unavailable as Klap will be carrying out several improvements to our acquiring service.
Nov 28, 09:35 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 4, 03:30 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 02:30 GMT-03:00
Scheduled -
During the scheduled window, impacted customers may see an increase in transaction timeouts and/or failed transactions for approximately 15 seconds.
Nov 20, 14:29 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 4, 03:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 23:30 GMT-03:00
Scheduled -
Please be advised of the scheduled maintenance. During this period, Webpay services may experience intermittence, so we recommend planning your operations considering this scheduled maintenance window
Dec 2, 09:56 GMT-03:00
Resolved -
This incident has been resolved.
Dec 4, 02:46 GMT-03:00
Investigating -
We have identified some processing issues with MOKA in TURKEY. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 4, 02:16 GMT-03:00
Resolved -
This incident has been resolved.
Dec 3, 17:50 GMT-03:00
Investigating -
We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 3, 16:50 GMT-03:00
Resolved -
This incident has been resolved.
Dec 3, 16:47 GMT-03:00
Investigating -
We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 3, 15:25 GMT-03:00
Resolved -
This incident has been resolved.
Dec 3, 13:48 GMT-03:00
Investigating -
We have identified some processing issues with SAFEPAY in PAKISTAN. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 3, 08:27 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 3, 09:01 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 05:45 GMT-03:00
Scheduled -
OXXO will be implementing several improvements to its acquiring service. During this time, the transactional service will be unavailable.
Dec 3, 05:32 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 3, 09:00 GMT-03:00
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 3, 05:17 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 03:00 GMT-03:00
Scheduled -
The following services won't be available during this period: - SPEI connection - Transactional Financial Link - Financial Link for inquiries - Sending and receiving orders - H2H message notifications - Technology Integrators Services - CoDi R2 - CoDi Web - SICLI - PLD account validation and registration (Whitelist)
Dec 1, 21:18 GMT-03:00
Resolved -
This incident has been resolved.
Dec 3, 05:17 GMT-03:00
Investigating -
We have identified some processing issues with OXXO Direct in MEXICO. We have contacted the processor and they are checking
Dec 3, 03:58 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 3, 01:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 00:00 GMT-03:00
Scheduled -
Mastercard teams will perform scheduled maintenance on Mastercard Gateway in the Europe (EU) region. During the scheduled window, there may disruptions/delays experienced.
Nov 26, 05:21 GMT-03:00
Resolved -
This incident has been resolved.
Dec 2, 09:33 GMT-03:00
Investigating -
We have identified some processing issues with WAFACASH (BINGA) in MOROCCO. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 2, 02:04 GMT-03:00
Resolved -
This incident has been resolved.
Dec 2, 07:50 GMT-03:00
Investigating -
We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 2, 06:31 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Dec 2, 03:30 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 03:00 GMT-03:00
Scheduled -
During the scheduled maintenances there might be intermittences and lack of availability on the consulting portals. Also there might be intermittence in liquidations and generation of CEP
Nov 26, 21:06 GMT-03:00
Resolved -
This incident has been resolved.
Dec 2, 03:19 GMT-03:00
Investigating -
We have identified some processing issues with NUMBERS in PAKISTAN. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 2, 03:03 GMT-03:00
Resolved -
This incident has been resolved.
Dec 1, 22:03 GMT-03:00
Investigating -
We have identified some processing issues with AIRTEL in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 1, 20:26 GMT-03:00
Resolved -
This incident has been resolved.
Dec 1, 20:16 GMT-03:00
Update -
We are continuing to investigate this issue.
Dec 1, 20:09 GMT-03:00
Investigating -
We have identified some processing issues with PAYCASH in GUATEMALA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 1, 14:57 GMT-03:00
Resolved -
This incident has been resolved.
Dec 1, 14:56 GMT-03:00
Investigating -
We have identified some processing issues with Prisma in Argentina. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 1, 11:09 GMT-03:00
Resolved -
This incident has been resolved.
Dec 1, 08:36 GMT-03:00
Investigating -
We have identified some processing issues with NUMBERS payment method ES in PAKISTAN. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 1, 02:53 GMT-03:00
Resolved -
This incident has been resolved.
Dec 1, 03:54 GMT-03:00
Investigating -
We have identified some processing issues with MOVII in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Dec 1, 01:49 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Nov 30, 06:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 01:00 GMT-03:00
Scheduled -
ACH (PSE) will undergo scheduled maintenance on November 30, 2025, from 1:00 a.m. to 6:00 a.m., and may experience some intermittencies. Service will be unavailable between 4:00 a.m. and 4:30 a.m.
Nov 26, 12:06 GMT-03:00
Resolved -
This incident has been resolved.
Nov 29, 22:19 GMT-03:00
Investigating -
We have identified some processing issues with BAC CREDOMATIC in Honduras. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 29, 22:03 GMT-03:00
Resolved -
This incident has been resolved.
Nov 29, 21:38 GMT-03:00
Investigating -
We have identified some processing issues with BANCOPPEL S.A in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 29, 16:40 GMT-03:00
Resolved -
This incident has been resolved.
Nov 29, 13:50 GMT-03:00
Investigating -
We have identified some processing issues with DECIDIR in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 29, 13:06 GMT-03:00
Resolved -
This incident has been resolved.
Nov 29, 09:41 GMT-03:00
Investigating -
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 29, 09:30 GMT-03:00
Resolved -
This incident has been resolved.
Nov 29, 05:07 GMT-03:00
Investigating -
We have identified some processing issues with IZIPAY in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 29, 03:20 GMT-03:00
Resolved -
This incident has been resolved.
Nov 29, 01:21 GMT-03:00
Investigating -
We have identified some processing issues with PSE in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 28, 18:00 GMT-03:00
Resolved -
This incident has been resolved.
Nov 29, 01:20 GMT-03:00
Investigating -
We have identified some processing issues with SCOTIABANK COLPATRIA S.A in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 28, 22:53 GMT-03:00
Resolved -
This incident has been resolved.
Nov 28, 13:48 GMT-03:00
Investigating -
We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 28, 12:39 GMT-03:00
Resolved -
This incident has been resolved.
Nov 28, 10:48 GMT-03:00
Investigating -
We have identified some processing issues with NEQUI in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 28, 09:33 GMT-03:00
Resolved -
This incident has been resolved
Nov 28, 09:42 GMT-03:00
Investigating -
New incident: Investigating
We are currently experiencing an issue where with Nedbank card acquiring. Our team is investigating the issue with our partner and working to resolve it as soon as possible.
Nov 28, 09:40 GMT-03:00
Resolved -
This incident has been resolved.
Nov 28, 08:36 GMT-03:00
Investigating -
We have identified some processing issues with Payflex Payments in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 28, 08:11 GMT-03:00
Resolved -
This incident has been resolved.
Nov 28, 08:14 GMT-03:00
Investigating -
We have identified some processing issues with Prisma in Argentina. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 28, 06:56 GMT-03:00
Resolved -
This incident has been resolved.
Nov 28, 08:08 GMT-03:00
Investigating -
We have identified some processing issues with DECIDIR in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 28, 07:07 GMT-03:00
Resolved -
This incident has been resolved.
Nov 28, 02:05 GMT-03:00
Investigating -
We have identified some processing issues with CREDIBANCO in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 27, 23:31 GMT-03:00
Resolved -
This incident has been resolved.
Nov 27, 13:44 GMT-03:00
Investigating -
We have identified some processing issues with NEQUI in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 27, 11:39 GMT-03:00
Resolved -
This incident has been resolved.
Nov 27, 13:02 GMT-03:00
Investigating -
We have identified some processing issues with CARDNET in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 27, 07:24 GMT-03:00
Resolved -
This incident has been resolved.
Nov 26, 11:23 GMT-03:00
Investigating -
We have identified some processing issues with Interswitch in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 26, 09:32 GMT-03:00
Resolved -
This incident has been resolved.
Nov 26, 03:00 GMT-03:00
Investigating -
We have identified some processing issues with DECIDIR in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 26, 02:53 GMT-03:00
Resolved -
This incident has been resolved.
Nov 25, 23:09 GMT-03:00
Investigating -
We have identified some processing issues with Banco Comercio CVU in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 25, 22:54 GMT-03:00
Resolved -
This incident has been resolved.
Nov 25, 14:51 GMT-03:00
Investigating -
We have identified some processing issues with PINELABS in INDIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 25, 14:44 GMT-03:00
Resolved -
This incident has been resolved.
Nov 25, 14:43 GMT-03:00
Investigating -
We have identified some processing issues with Easypaisa payment method in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 25, 12:59 GMT-03:00
Resolved -
This incident has been resolved.
Nov 25, 05:38 GMT-03:00
Investigating -
We have identified some processing issues with DECIDIR in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 25, 05:20 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Nov 24, 00:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 23:00 GMT-03:00
Scheduled -
During this period, no impacts to STP's infrastructure are expected. There's a low possibility of brief intermittent disruptions in transactions processing.
Nov 21, 20:47 GMT-03:00
Resolved -
This incident has been resolved.
Nov 23, 06:52 GMT-03:00
Investigating -
We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 23, 06:15 GMT-03:00
Resolved -
This incident has been resolved.
Nov 23, 06:24 GMT-03:00
Investigating -
We have identified some processing issues with CARDNET in DOMINCIAN REPUBLIC. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 23, 04:09 GMT-03:00
Resolved -
This incident has been resolved.
Nov 23, 04:40 GMT-03:00
Investigating -
We have identified some processing issues with NIUBIZ in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 23, 04:24 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Nov 22, 07:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 23:00 GMT-03:00
Scheduled -
ACH (PSE) will undergo scheduled maintenance and may experience some intermittencies. This maintenance will take place from November 21 at 23:00 until November 22 at 7:00. During this period, the service is expected to be unavailable between 2:00 and 5:00 on November 22, and intermittent between 23:00 and 2:00 p.m.
Nov 11, 17:04 GMT-03:00
Resolved -
This incident has been resolved.
Nov 22, 04:53 GMT-03:00
Investigating -
We have identified some processing issues with UNITED BANK FOR AFRICA PLC in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 22, 01:21 GMT-03:00
Completed -
The scheduled maintenance has been completed.
Nov 22, 02:00 GMT-03:00
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 00:00 GMT-03:00
Scheduled -
Scheduled maintenance on the PIX payins/payouts system for improvements and infrastructure updates. There may be brief service interruptions during this time.
Nov 18, 23:17 GMT-03:00