dLocal Status Page
Investigating - We have identified some processing issues with IZIPAY in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 22, 2025 - 06:46 GMT-03:00
Investigating - We have identified some processing issues with TRANSBANK_Webpay Plus in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 22, 2025 - 01:07 GMT-03:00

About This Site

We believe that continuous improvement builds a competitive edge. Subscribe to our dLocal status page to stay updated on our maintenance schedule as we work to build the best payment infrastructure in emerging markets.

LATAM Payments processing partners ? Degraded Performance
Argentina - Payment Processors ? Operational
Brazil - Payment Processors ? Operational
Mexico - Payment Processors ? Operational
Colombia - Payment Processors ? Operational
Chile - Payment Processors ? Degraded Performance
Uruguay - Payment Processors ? Operational
Paraguay - Payment Processors ? Operational
Perú - Payment Processors ? Degraded Performance
Ecuador - Payment Processors ? Operational
Bolivia - Payment Processors ? Operational
CA Payments processing partners Operational
Guatemala - Payment Processors Operational
Costa Rica - Payment Processors Operational
Panama - Payment Processors Operational
Dominican Republic - Payment Processors Operational
Nicaragua - Payment Processors Operational
Honduras - Payment Processors Operational
El Salvador - Payment Processors Operational
APAC & EMEA Payment processing partners ? Operational
Morocco - Payment Processors Operational
India - Payment Processors Operational
Egypt - Payment Processors Operational
China - Payment Processors Operational
Turkey - Payment Processors Operational
Nigeria - Payment Processors Operational
Kenya - Payment Processors Operational
South Africa - Payment Processors Operational
Indonesia - Payment Processors Operational
Vietnam - Payment Processors Operational
Pakistan - Payment Processors Operational
Malaysia - Payment Processors Operational
Senegal - Payment Processors ? Operational
Philippines - Payment Processors Operational
Thailand - Payment Processors Operational
Ghana - Payment Processors Operational
Eswatini - Payment Processors Operational
Tanzania - Payment Processors Operational
Madagsacar - Payment Processors Operational
Saudi Arabia - Payment Processors Operational
Japan - Payment Processors Operational
Zambia - Payment Processors Operational
Saudi Arabia - Payment Processors Operational
Rwanda - Payment Processors Operational
dLocal Operational
90 days ago
100.0 % uptime
Today
dLocal API ? Operational
dLocal Merchant Dashboard ? Operational
dLocal website ? Operational
Redirect Payments Operational
90 days ago
100.0 % uptime
Today
Twilio SMS, Latin America Operational
Twilio SMS Operational
Twilio PHONE NUMBERS Operational
dLocal Sandbox Operational
90 days ago
100.0 % uptime
Today
Sandbox - dLocal Merchant Dashboard Operational
90 days ago
100.0 % uptime
Today
Sandbox - dLocal API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Movii (Glic) services maintenance scheduled Jan 22, 2025 07:00-08:00 GMT-03:00
Scheduled - Movii (Glic) will be undergoing scheduled maintenance and transactional flow might present intermittences during this window
Jan 17, 2025 - 10:30 GMT-03:00
Cardnet - DO - Maintenance in Auth platform Jan 23, 2025 01:30-02:30 GMT-03:00
Maintenance in authorizations platform, during the scheduled window there may be intermittences.
Posted on Jan 14, 2025 - 13:27 GMT-03:00
ACH (PSE) (Scotiabank) services maintenance scheduled Jan 25, 2025 23:00 - Jan 26, 2025 17:00 GMT-03:00
Scotiabank will be undergoing scheduled maintenance and could present some intermittences.
Posted on Jan 16, 2025 - 18:17 GMT-03:00
Past Incidents
Jan 22, 2025
Resolved - This incident has been resolved.
Jan 22, 06:13 GMT-03:00
Investigating - We have identified some processing issues with BBVA Bancomer in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 22, 05:06 GMT-03:00
Resolved - This incident has been resolved.
Jan 22, 06:00 GMT-03:00
Investigating - We have identified some processing issues with IZIPAY in PERU. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 22, 05:00 GMT-03:00
Resolved - This incident has been resolved.
Jan 22, 04:37 GMT-03:00
Investigating - We have identified some processing issues with BBVA BAncomer in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 22, 03:49 GMT-03:00
Jan 21, 2025
Resolved - This incident has been resolved, and Bancolombia is back on the bank list again
Jan 21, 18:48 GMT-03:00
Update - The processor has issued an official statement informing that Bancolombia has been experiencing issues with the PSE service since 11:54 AM. Additionally, as of 1:01 PM, the bank has been removed from the list of available banks. Bancolombia's technical team is working to resolve the situation as soon as possible.
Jan 21, 15:46 GMT-03:00
Identified - We inform you that Bancolombia bank is presenting unavailability in the transactional processing with the PSE payment method, the other payment methods are operating normally. Bancolombia was removed from the list of banks by ACH while the situation is being resolved.
Jan 21, 15:26 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 21, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 00:01 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 20, 14:42 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 21, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 00:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 15, 11:36 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 21, 02:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 01:30 GMT-03:00
Scheduled - During the scheduled window, intermittences may be presented
Jan 14, 13:22 GMT-03:00
Jan 20, 2025
Resolved - This incident has been resolved.
Jan 20, 17:10 GMT-03:00
Investigating - We have identified some processing issues with BIND CVU in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 20, 05:05 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 20, 12:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 22:00 GMT-03:00
Scheduled - During the maintenance period, intermittent disruptions of up to 30 minutes are expected. The team will be on standby and closely monitoring the environment, we will be performing maintenance on pix direto.
Jan 16, 17:57 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 20, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 03:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Jan 16, 18:15 GMT-03:00
Resolved - This incident has been resolved.
Jan 20, 03:02 GMT-03:00
Investigating - We have identified some processing issues with BIND CVU in ARGENTINA. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 20, 00:10 GMT-03:00
Jan 19, 2025
Completed - The scheduled maintenance has been completed.
Jan 19, 17:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 23:01 GMT-03:00
Scheduled - Scotiabank will be undergoing scheduled maintenance and could present some intermittences.
Jan 16, 18:16 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 19, 06:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 04:30 GMT-03:00
Scheduled - NEQUI will be undergoing scheduled maintenance and During this time, Nequi users will not be able to access the App.
Jan 17, 16:48 GMT-03:00
Resolved - This incident has been resolved.
Jan 19, 05:48 GMT-03:00
Investigating - We have identified some processing issues with LAFISE in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 19, 04:46 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 19, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 23:00 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and transactional flow might present intermittences during this window, besides, from 19/01/25 02:00 to 05:00 the service is possible that will be unavailable.
Jan 7, 18:50 GMT-03:00
Resolved - This incident has been resolved.
Jan 19, 04:49 GMT-03:00
Investigating - We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 19, 00:30 GMT-03:00
Resolved - This incident has been resolved.
Jan 19, 04:44 GMT-03:00
Investigating - We have identified some processing issues with LAFISE in Costa Rica. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 19, 04:39 GMT-03:00
Jan 18, 2025
Completed - The scheduled maintenance has been completed.
Jan 18, 02:08 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 22:00 GMT-03:00
Update - We will be undergoing scheduled maintenance during this time.
Jan 15, 05:45 GMT-03:00
Scheduled - Planned Outage
A scheduled system maintenance activity for FawryPay is planned as follows:
Reason: Routine system maintenance
Impact on Services: All services ( Card-Cash )
Duration: 4 Hours

Start Date/Time 01/18/2025 AT 03:00 AM (EG Time)

End Date/Time 01/18/2025 AT 07:00 AM (EG Time)

Jan 15, 05:38 GMT-03:00
Jan 17, 2025
Completed - The scheduled maintenance has been completed.
Jan 17, 22:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 21:00 GMT-03:00
Scheduled - Impact: During the scheduled window service won't be available.
Jan 14, 10:54 GMT-03:00
Resolved - We would like to inform you that Banco Daviplata has reestablished the PSE transaction processing service.
Jan 17, 15:07 GMT-03:00
Investigating - There has been an increase of declined transactions for Banco Daviplata (CO) In communication with the processor we were informed that the inconsistencies of failed rejections were notified to the financial entity; however, at the moment we do not have a response or an estimated solution time.
We are monitoring the situation and any new developments will be reported in a timely manner.

Jan 17, 13:32 GMT-03:00
Resolved - This incident has been resolved.
Jan 17, 09:45 GMT-03:00
Investigating - We have identified some processing issues with Cybersource BEPSA in PARAGUAY. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 17, 07:44 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 17, 06:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 04:00 GMT-03:00
Scheduled - Credibanco will be undergoing scheduled maintenance and transactional flow might present intermittences during this window.
Jan 16, 18:08 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 17, 06:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 04:30 GMT-03:00
Scheduled - Impact: During the scheduled window impacted customers may experience an increase in transaction timeouts and/or failed transactions for approximately 15 seconds.
Jan 16, 10:33 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 17, 03:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 02:30 GMT-03:00
Scheduled - Impact: During the scheduled window impacted customers may experience an increase in transaction timeouts and/or failed transactions for approximately 15 seconds.
Jan 14, 10:47 GMT-03:00
Jan 16, 2025
Resolved - This incident has been resolved.
Jan 16, 11:32 GMT-03:00
Investigating - We have identified some processing issues with NOMUPAY in THAILAND. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 16, 08:29 GMT-03:00
Resolved - This incident has been resolved.
Jan 16, 04:32 GMT-03:00
Investigating - We have identified some processing issues with BANCO ESTADO in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 16, 04:06 GMT-03:00
Jan 15, 2025
Completed - The scheduled maintenance has been completed.
Jan 15, 16:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 08:00 GMT-03:00
Scheduled - Impact: Intermittent disruption to the Pay By Link service for requests created shortly before the release window.
Jan 14, 07:19 GMT-03:00
Jan 14, 2025
Resolved - This incident has been resolved.
Jan 14, 21:05 GMT-03:00
Investigating - We have identified some processing issues with Easypaisa payment method in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 14, 19:35 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 14, 12:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 08:01 GMT-03:00
Scheduled - Delay of up to 120 minutes from Order Modification submission to the outcome appearing in the Merchant Administration Interface and being returned in order notifications (if enabled).
Jan 14, 07:19 GMT-03:00
Resolved - This incident has been resolved.
Jan 14, 10:14 GMT-03:00
Investigating - We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 14, 09:40 GMT-03:00
Resolved - This incident has been resolved.
Jan 14, 06:57 GMT-03:00
Investigating - We have identified some processing issues with CREDIBANCO in COLOMBIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 14, 06:15 GMT-03:00
Jan 13, 2025
Resolved - This incident has been resolved.
Jan 13, 17:23 GMT-03:00
Investigating - We have been informed that Nequi is in an emergency status and their services are out of service, they have been removed from the bank list of PSE.
Jan 13, 11:20 GMT-03:00
Resolved - This incident has been resolved.
Jan 13, 05:58 GMT-03:00
Investigating - We have identified some processing issues with Ecobank in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 13, 01:01 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 13, 04:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 03:01 GMT-03:00
Scheduled - ACH (PSE) will be undergoing scheduled maintenance and could present some intermittences.
Jan 10, 00:50 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 13, 03:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 02:00 GMT-03:00
Scheduled - Credibanco will be undergoing scheduled maintenance and transactional will experience a 5-minute intermittency due to scheduled maintenance in the platform.
Jan 7, 18:47 GMT-03:00
Jan 12, 2025
Completed - The scheduled maintenance has been completed.
Jan 12, 06:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 05:30 GMT-03:00
Scheduled - OPENPAY MX
Starts 12/01/2025 -5:30 am (UY Time -3 gmt)
Ends 12/01/2025 -6:30 am (UY Time -3 gmt)
Duration: 1 Hour
Impact :During the scheduled window intermittence may be presented

Jan 7, 20:15 GMT-03:00
Resolved - This incident has been resolved.
Jan 12, 04:41 GMT-03:00
Investigating - We have identified some processing issues with Pix - Banco de Brazil in Brasil. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 12, 02:21 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 12, 00:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 22:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 11, 07:48 GMT-03:00
Jan 11, 2025
Resolved - This incident has been resolved.
Jan 11, 09:35 GMT-03:00
Investigating - We have identified some processing issues with Simpaisa in Pakistan. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 11, 07:38 GMT-03:00
Resolved - This incident has been resolved.
Jan 11, 01:26 GMT-03:00
Investigating - We have identified some processing issues with MPESA in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 10, 18:21 GMT-03:00
Resolved - This incident has been resolved.
Jan 11, 01:04 GMT-03:00
Investigating - We have identified some processing issues with ARCUS in MEXICO. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 11, 00:55 GMT-03:00
Jan 10, 2025
Completed - The scheduled maintenance has been completed.
Jan 10, 07:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 04:00 GMT-03:00
Scheduled - Kushki (Credimatic) will be undergoing scheduled maintenance and transactional flow might present intermittences during this window.
Jan 7, 19:00 GMT-03:00
Resolved - This incident has been resolved.
Jan 10, 02:59 GMT-03:00
Investigating - We have identified some processing issues with BANCO ESTADO in CHILE. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 10, 01:15 GMT-03:00
Jan 9, 2025
Completed - The scheduled maintenance has been completed.
Jan 9, 07:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 05:00 GMT-03:00
Scheduled - Kushki (Credimatic) will be undergoing scheduled maintenance and transactional flow might present intermittences during this window.
Jan 7, 18:58 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 9, 05:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 04:00 GMT-03:00
Scheduled - STP MX
Starts 09/01/2025 -4:00 am (UY Time -3 gmt)
Ends 09/01/2025 -5:00 am (UY Time -3 gmt)
Duration: 1 Hour
Impact :During the scheduled window intermittence may be presented

Jan 7, 21:04 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 9, 03:30 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 02:30 GMT-03:00
Scheduled - EVO MPGS MX
Starts 09/01/2025 -2:30 am (UY Time -3 gmt)
Ends 09/01/2025 -3:30 am (UY Time -3 gmt)
Duration: 1 Hour
Impact :During the scheduled window impacted customers may see an increase in transaction timeouts and/or failed transactions for approximately 15 seconds.

Jan 3, 17:32 GMT-03:00
Jan 8, 2025
Resolved - This incident has been resolved.
Jan 8, 09:03 GMT-03:00
Investigating - We have identified some processing issues with MFS in KENYA. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 8, 02:46 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 8, 08:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 07:00 GMT-03:00
Scheduled - Movii (Glic) will be undergoing scheduled maintenance and transactional flow might present intermittences during this window
Jan 7, 18:43 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 8, 07:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 04:00 GMT-03:00
Scheduled - Kushki (Credimatic) will be undergoing scheduled maintenance and transactional flow might present intermittences during this window.
Jan 7, 18:55 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 8, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 02:00 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 7, 18:59 GMT-03:00
Resolved - This incident has been resolved.
Jan 8, 05:47 GMT-03:00
Investigating - We have identified some processing issues with BANCARD in PARAGUAY. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 8, 03:01 GMT-03:00
Resolved - This incident has been resolved.
Jan 8, 03:12 GMT-03:00
Investigating - We have identified some processing issues with BUDPAY in NIGERIA. We have contacted the processor and we will provide an update as soon as it becomes available.
Jan 7, 23:55 GMT-03:00
Completed - The scheduled maintenance has been completed.
Jan 8, 02:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 22:00 GMT-03:00
Scheduled - Planned Outage
A scheduled system maintenance activity for FawryPay is planned as follows:
Status: Open
- Start Date/Time: January 8, 2025, at 3:00 AM. Egypt Time
- End Date/Time: January 8, 2025, at 7:00 AM. Egypt Time
Reason: Routine system maintenance
Impact on Services: All services
Duration: 4 Hours

Jan 3, 14:26 GMT-03:00